Psk I Free Sample Questions

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PSK-I Sample Questions

  1. Question 1

    Q1

    A Scrum Team has just adopted Kanban practices. During the Daily Scrum, a Developer mentions they are blocked on an item that has been in the 'Testing' column for four days. The team's Service Level Expectation (SLE) is 5 days with 85% confidence. What is the most appropriate action for the Scrum Master to facilitate?

    Show answer & explanation

    Correct answer: B

    The primary purpose of tracking Work Item Age is to serve as a leading indicator of potential problems. When an item is aging and blocked, it signals a risk to the SLE. The Daily Scrum is the perfect event to inspect progress toward the Sprint Goal and adapt the plan. The most effective action is to make the problem visible and facilitate a team-based solution to unblock the item and restore its flow, rather than waiting for the SLE to be breached.

  2. Question 2

    Q2Multiple answers

    A team's Definition of Workflow must contain which elements to be considered complete according to the Kanban Guide for Scrum Teams? (Select THREE)

    Show answer & explanation

    Correct answers: A, C, D

    The Kanban Guide for Scrum Teams specifies that a Definition of Workflow must include, at a minimum: a definition of the individual units of value (work items), defined start and finish points, and one or more workflow states. The Scrum Master's name and WIP limits, while important, are not mandatory components of the Definition of Workflow itself.

    The Kanban Guide for Scrum Teams specifies that a Definition of Workflow must include, at a minimum: a definition of the individual units of value (work items), defined start and finish points, and one or more workflow states. Explicit policies are a key part of defining how work moves through the defined states.

  3. Question 3

    Q3

    True or False: A Scrum Team using Kanban practices must replace its Sprint Burndown chart with a Cumulative Flow Diagram (CFD).

    Show answer & explanation

    Correct answer: B

    Kanban practices are complementary to the Scrum framework. A team can use a CFD to gain insights into flow, but it does not replace the Sprint Burndown chart. The Burndown chart tracks remaining work against time to help a team manage its progress toward the Sprint Goal, while a CFD visualizes work in different states over time, highlighting flow, WIP, and Cycle Time. Both can be used together to provide a more complete picture.

  4. Question 4

    Q4

    A marketing team at a retail company uses Scrum with Kanban to manage campaigns. During a Sprint Retrospective, they analyze their Cycle Time Scatterplot and notice a wide distribution of cycle times, ranging from 2 to 20 days. The Product Owner is concerned because this makes forecasting unreliable. What is the most likely root cause the team should investigate first?

    Show answer & explanation

    Correct answer: C

    A wide distribution on a Cycle Time Scatterplot indicates high variability and low predictability. This is often caused by a combination of inconsistent work item size (some items are huge, some are tiny) and delays from external dependencies or blockers. These factors cause some items to flow quickly while others get stuck for long periods, creating the wide scatter. Addressing these issues by breaking down work more consistently and managing dependencies is key to improving predictability.

  5. Question 5

    Q5

    Case Study: HealthData Inc.

    HealthData Inc. is a company that processes patient data for clinical trials. Their core Scrum team is responsible for a workflow that includes Data Ingestion, Anonymization, Validation, and Reporting. Sprints are two weeks long. The team consistently fails to deliver the forecasted work, causing delays in trial reporting and frustrating stakeholders. The team's board has columns for each workflow step but no WIP limits. During Daily Scrums, Developers often report being 'busy' but it's unclear what is close to being 'Done'.

    The Validation step is a known bottleneck. It requires a manual review by a senior data scientist, of which there is only one. Work frequently piles up in a 'Ready for Validation' column. To address their unpredictability, the management has mandated the team adopt Kanban practices.

    Which of the following actions represents the most effective first step for the Scrum Team to take in their next Sprint Planning?

    Show answer & explanation

    Correct answer: C

    The most effective first step is to address the known bottleneck and the overall system load. Setting a WIP limit on 'Validation' (e.g., 2-3 items) makes the bottleneck's capacity explicit and prevents work from piling up. A second, broader WIP limit on the entire system (from start to near the end) encourages a pull system and prevents the team from starting too much work overall. This evolutionary approach respects the current process, makes the key problem visible, and starts the journey toward better flow without drastic, disruptive changes like eliminating Scrum.

  6. Question 6

    Q6

    When applying Little's Law (Average Cycle Time = Average WIP / Average Throughput), which of the following conditions must be true for the calculation to be reasonably accurate?

    Show answer & explanation

    Correct answer: B

    Little's Law is a queuing theory formula that holds true for any stable system. For the law to provide meaningful insights in a Kanban context, the system's key characteristics (like average arrival rate and average departure rate) should be stable. This means the workflow isn't undergoing constant, radical change, and the averages for WIP and Throughput are calculated over a sufficiently long period to be representative of the system's typical performance.

  7. Question 7

    Q7

    A Scrum Team's workflow includes a 'Peer Review' step before an item can be moved to 'Done'. The team decides to implement a WIP limit. Which of the following is an expected outcome of applying a WIP limit to the 'In Progress' and 'Peer Review' columns?

    Show answer & explanation

    Correct answer: C

    By limiting WIP in the 'In Progress' columns, Developers will eventually reach a point where they cannot pull new work without an existing item moving forward. If items are waiting in 'Peer Review', the system signals that the most valuable action is to perform a review to free up WIP capacity. This creates a pull system, improving flow and fostering collaboration by encouraging team members to help where the work is needed most.

  8. Question 8

    Q8

    During Sprint Planning, a Product Owner wants to know how many items from the Product Backlog the team can likely complete in the upcoming Sprint. The team has been using Kanban for several Sprints. Which flow metric provides the most useful historical data for this type of forecasting?

    Show answer & explanation

    Correct answer: D

    Throughput measures the number of work items finished per unit of time (e.g., per Sprint). By analyzing historical Throughput data (e.g., the team has completed between 8 and 12 items in each of the last 5 Sprints), the team can create a probabilistic forecast for the upcoming Sprint. While Cycle Time is used to forecast single items, Throughput is used to forecast how many items can be completed in a fixed time period.

  9. Question 9

    Q9

    The Scrum value of 'Focus' is directly supported by which Kanban practice?

    Show answer & explanation

    Correct answer: B

    Limiting Work in Progress (WIP) directly supports the Scrum value of Focus. By setting WIP limits, the team agrees to concentrate on a small number of items at a time. This reduces context switching, prevents individuals from being overloaded, and encourages the entire team to focus on finishing work before starting new work. This collective focus helps in delivering a valuable Increment each Sprint.

  10. Question 10

    Q10

    A team is designing its first Kanban board. They have identified the following steps for their work: 'To Do', 'Analysis', 'Development', 'Testing', 'Deployment'. To properly measure Cycle Time for their development process, where should the 'Start Point' and 'Finish Point' of their workflow be defined?

    Show answer & explanation

    Correct answer: B

    The start and finish points for measuring Cycle Time should align with the process the team wants to improve and forecast. Typically, this starts when the team commits to working on an item (pulling it from the backlog into an active state like 'Analysis' or 'Development') and ends when the item delivers value or is ready for delivery (e.g., after 'Testing'). The 'To Do' state is often a queue of options, not committed work, and 'Deployment' might be a separate process. The key is that the team explicitly defines these points.

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