Question 1
Q1A Scrum Team has just adopted Kanban practices. During the Daily Scrum, a Developer mentions they are blocked on an item that has been in the 'Testing' column for four days. The team's Service Level Expectation (SLE) is 5 days with 85% confidence. What is the most appropriate action for the Scrum Master to facilitate?
Show answer & explanation
Correct answer: B
The primary purpose of tracking Work Item Age is to serve as a leading indicator of potential problems. When an item is aging and blocked, it signals a risk to the SLE. The Daily Scrum is the perfect event to inspect progress toward the Sprint Goal and adapt the plan. The most effective action is to make the problem visible and facilitate a team-based solution to unblock the item and restore its flow, rather than waiting for the SLE to be breached.