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300-815 Exam Topics and Domains
300-815 is organized into 6 weighted domains. Expect to work with Cisco UCM, SIP, CUBE, RTP, and more.
Signaling and Media Protocols
Troubleshoot elements of a SIP conversation
- Troubleshoot SIP conversation elements including early media and PRACK
- Analyze mid-call signaling for hold, resume, transfer, and conferencing
- Configure and troubleshoot session timers and UPDATE messages
Troubleshoot SIP protocol elements
- Troubleshoot DTMF relay methods and configurations
- Analyze SIP call setup and teardown procedures
Troubleshoot media establishment
Troubleshoot media establishment issues including codec negotiation and RTP streams
Gateway Technologies
Configure Cisco UCME for SIP phone registration
Configure Cisco UCME for SIP phone registration and management
Configure Cisco UCME dial plans
Design and implement UCME dial plans with appropriate routing logic
Configure advanced SRST features
Configure advanced SRST features for survivability during WAN outages
Configure SIP SRST gateway
Implement SIP SRST gateway for SIP phone survivability
Cisco Unified Border Element
Configure Cisco Unified Border Element dial plan elements
- Configure comprehensive CUBE dial plan elements
- Implement security features including TLS and SRTP
- Design multi-tenant CUBE deployments
Troubleshoot Cisco Unified Border Element dial plan elements
Troubleshoot CUBE dial plan issues using appropriate debug and show commands
Describe call recording options
Understand and describe various call recording options including SIPREC
Describe VoIP Trace for troubleshooting voice calls
Use VoIP Trace effectively for troubleshooting voice call issues
Call Control and Dial Planning
Configure globalized call routing elements in Cisco UCM
- Configure comprehensive globalized call routing in Cisco UCM
- Implement TEHO and SLRG for optimized routing
- Design and deploy SIP trunking solutions
Troubleshoot globalized call routing elements in Cisco UCM
Troubleshoot complex call routing issues in Cisco UCM using various tools
Cisco Unified CM Call Control Features
Troubleshoot Call Admission Control (exclude RSVP)
Troubleshoot Call Admission Control issues excluding RSVP
Configure ILS, URI synchronization, and GDPR
Configure ILS for intercluster communication and GDPR for dial plan sharing
Configure hunt groups
Design and configure hunt groups for call distribution
Configure call queuing
Implement native call queuing in Cisco UCM
Configure time of day routing
Configure time of day routing for business hours management
Configure supplementary functions
Configure supplementary services including call park, meet-me, and call pickup
Describe call recording options
Understand various call recording options and their implementation
Mobility
Configure Cisco UCM Mobility
- Configure Unified Mobility for single number reach
- Implement Extension Mobility for hot-desking scenarios
Troubleshoot Cisco UCM Mobility
Troubleshoot Unified Mobility and Extension Mobility issues
Describe Cloud Mobility
Understand Cloud Mobility options and Webex integration
How do I earn this certification?
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
Use the official PlanetCert Practice Test alongside the study plan below to prepare efficiently for 300-815.
What's changed on this exam?
- ACTIVE
- Last content update: 2023-11-15
- Announcement date: 2024-06-01
- Cisco Unified Border Element (CUBE) IOS XE 17.x New features likely in v2.0 exam • Release date: 2024-03-01
- Cisco UCM 14.0 SU3 Current exam still focuses on 12.x/14.0 • Release date: 2024-06-15
- Webex Calling 2024.2 Increasing focus in future exams • Release date: 2024-07-01
Who should take this exam?
This exam is typically taken by Collaboration Engineers and Voice Engineers.
- 3-5 years of experience with Cisco collaboration solutions
- Understanding of Cisco Unified Communications Manager
- Knowledge of voice gateways and dial plans
- Experience with SIP protocol and troubleshooting
- CCNA Collaboration or equivalent knowledge