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Exam Information
Official specifications published by Atlassian
Exam Format
180 min
Up to 75
63%
Atlassian Certified Professional (ACP)
Registration
$249 USD
PSI or online proctoring
English
Validity
24 months
Earn a related Atlassian Pro Skills Badge before the suspension date (extends certification for 24 months from badge completion date)
ACP-120 Exam Topics and Domains
ACP-120 is organized into 7 weighted domains. Expect to work with Jira Cloud Issue Security Schemes, Jira Cloud Permission Schemes, Jira Cloud Automation, Jira Cloud Bulk Operations, and more.
1
Access, Permissions, Security
28%
Determine Appropriate Administrator Privileges
Granting the admin privilege to each admin typeWhat actions can be performed by each admin type
- Demonstrate understanding of Jira Cloud user management
- Determine appropriate administrator privileges
- Identify the scope and limitations of each administrator role
Configure Global Permissions
Purpose of each global permissionGlobal permissions are granted to groups
- Configure product access, groups, roles, project and global permissions
- Troubleshoot product access, groups, roles, project and global permissions
Configure Project Permissions
Distinction between access in team-managed projects and permission schemes in company-managed projectsPurpose of each permission and which permissions are needed in combinationWhen to use project roles versus groupsConfiguring user/group custom fields in permission schemes
- Configure product access, groups, roles, project and global permissions
- Troubleshoot product access, groups, roles, project and global permissions
- Determine the impact of removing or suspending user access and deleting groups
Configure Issue-Level Security
Use cases for using issue-level securityUsing Reporter, Assignee, and user/group custom fields as Security LevelsRestrictions in company-managed and team-managed projectsIssue-level security inheritance
- Configure and troubleshoot issue-level security
- Understand the interaction between issue security, project permissions, and comment restrictions
2
General Project Configuration
11%
Understand Project Types, Templates, and Shared Configurations
Determine which project type and template to useAdvantages and limitations of shared configurations for company-managed projects
- Determine project configuration based on business requirements
- Describe the features of a team-managed project
- Given requirements determine whether to use a company-managed or team-managed project
Configure Project Details and Sidebar
Project details configurationImpact of modifying a project's name and/or key
Describe how to manage general project configurations
Manage Versions
Implications of releasing a version with unresolved issuesMerge, delete, and release a version
Describe how versions are managed in Jira
Configure Components and Auto-Assignments
Default assignee determination with multiple components
Determine how to create and configure project components and auto-assignment
3
Issue Types, Fields, Screens
18%
Configure Issue Types
Impact of changing an issue type nameUse cases for utilizing sub-tasksRelationship between issue types and issue type schemesImpacts of modifying or moving active issue types and schemes
- For company-managed projects, identify the appropriate issue type configurations to satisfy business requirements
- Determine the impacts of modifying or moving active issue types and schemes
- Implement changes to statuses, resolutions, priorities, translations, issue types and sub-tasks
Configure Fields
Creating custom fields including using field contextsAdding fields to team-managed projectsFor company-managed projects, determine and troubleshoot field configuration
- For company-managed projects, determine the correct configuration of a field considering field context, field configuration (scheme) and screens (schemes)
- For company-managed projects, troubleshoot the correct configuration of a field considering field context, field configuration (scheme) and screens (schemes)
Configure Screens and Issue Layout
Creating screens for company-managed projectsConfiguring issue layout in company-managed projectsConfiguring screens and layouts in team-managed projects
- Configure screens and issue layouts for both company-managed and team-managed projects
- Understand the relationship between screens, screen schemes, and issue type screen schemes
4
Workflows and Automation
14%
Configure Company-Managed Workflows
Workflow status and transition configurationImportance of setting resolution fields in workflow transitionsWorkflow conditions, validators, and post-functionsWorkflow properties and custom events
- Determine an appropriate workflow configuration for company-managed projects
- Troubleshoot workflow configurations
Configure Team-Managed Workflows
Workflow rules configurationCreating and deleting statuses and configuring columns
Configure team-managed workflows including rules, statuses, and columns
Configure Automation Rules
Impact of project versus global rulesAutomation rules for linked and related issuesIf-else conditions and Smart value syntaxRelationship between project permissions and automation rules
- Configure and troubleshoot automation rules
- Understand the relationship between project permissions, rule scope, and automation behavior
5
Notifications
8%
Configure Company-Managed Notifications
Configuring notification schemesCreating and configuring custom events including workflow modificationsRelationship between notifications and personal settings
- Given business requirements, recommend the appropriate project notifications including events
- Troubleshoot issues with notifications including events
Configure Team-Managed Notifications
Configuring notifications in team-managed projects
Configure notifications for team-managed projects
Understand Personal Notification Settings
Notification options in personal settings
Recognize the impacts of changes and configurations available to Jira's user default settings and personal settings
Configure Mail Handlers
Configuration options for mail handlersTroubleshoot auto-assignment for issues created from mail handlers
Identify and troubleshoot the configuration of an incoming mail handler
6
Advanced User Features
12%
Translate Business Requirements into JQL Queries
JQL fields, operators, and keywordsUsing parentheses and creating complex queriesLimitations of basic search
Translate business requirements into appropriate JQL queries
Configure Filters, Dashboards, Subscriptions, and Personal Settings
Creating and sharing filters and dashboardsTroubleshooting filter subscriptions
Manage shared filters and dashboards and identify the outcome of filter subscription configurations
Understand Bulk Operations
Available actions and implications of bulk operationsLimitations and differences between project types
Describe the results and implications of a bulk change operation
7
System Administration
9%
Configure Global Settings
Options for instance look and feel, and announcement bannerHow to modify the Default Dashboard
Modify Jira general configuration settings according to requirements
Configure Issue Linking, Time Tracking, and Attachments
Troubleshooting time trackingEnabling issue linking and configuring attachments
Given a scenario, determine changes to attachment options, issue links, and time tracking
Configure Statuses, Resolutions, Priorities, and Sub-Tasks
Impact of renaming statuses, resolutions, and prioritiesHow to disable sub-tasks
Implement changes to statuses, resolutions, priorities, translations, issue types and sub-tasks
Understand System Backup and Import
Import options and data restoration
- Demonstrate how to appropriately configure issue collectors
- Describe methods for backing up and restoring content
How do I earn this certification?
Passing ACP-120 earns the Atlassian Certified Professional - Jira Administration for Cloud certification. It sits in the Jira Administration track.
Next Level Options
ACP-520 - Atlassian Cloud Organization AdminExpands administrative skills to the organization level, covering cross-product administration
Alternative Paths
ACA-910 - Jira FundamentalsEntry-level Atlassian Certified Associate credential for Jira users who want to validate foundational knowledge before pursuing the ACP
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for ACP-120 is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
Current Status
- ACTIVE
- Last content update: 2021-06-01
Updates
- Atlassian Admin Hub (Improved User Management) Rolling update Exam questions are agnostic between old and new user management experience per official V3 exam topics document. Future exam versions may include questions specific to the new functionality once fully rolled out. • Release date: 2021-04-01
- Jira Cloud Automation Continuous updates Automation rule capabilities continue to expand. Exam questions may reflect newer triggers, actions, and smart value capabilities beyond what was available at V3 publication. • Release date: Ongoing
- Issue Layout (Company-Managed) GA Issue layout configuration is now a standard feature in company-managed projects. Exam covers configuring field layout in the issue view. • Release date: 2022-01-01
Who should take this exam?
- 1-2 years of hands-on Jira Cloud administration experience
- Ability to translate business requirements into Jira Cloud product configurations
- Proficiency with workflows, security, permissions, project schemes, and system settings
- Familiarity with Jira Cloud features for both company-managed and team-managed projects
- Understanding of how administrative decisions impact scalability and manageability
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