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ASTA-7720 Exam Topics and Domains
ASTA-7720 is organized into 4 weighted domains. Expect to work with IP Office Manager, Call Routing, Configuration Wizard, Extension Mobility, and more.
Avaya IP Office Platform and System Setup
Platform Deployments and Editions
- Validate comprehensive understanding of various deployments and editions of the Avaya IP Office platform
- Identify key components and functionalities of the Server Edition
- Recognize advantages and features of both Select and non-Select editions
Installation and Setup Process
- Execute the ignition process for Avaya IP Office platform
- Utilize the Configuration Wizard effectively for initial setup
IP 500v2 Hardware Components
- Identify and configure the IP 500v2 hardware components
- Install expansion modules and combination cards appropriately
Hunt Groups and Call Management
- Manage hunt group functionalities effectively
- Configure and prioritize short codes
- Implement Time Profiles to enhance call management and security
System Configuration and Management
IP Office Manager Configuration
Configure the Avaya IP Office system using the IP Office Manager application effectively
Licensing Management
- Validate understanding of licensing requirements
- Use the Web License Manager to manage licenses effectively
Web Manager Access and Configuration
Access and utilize the Web Manager for effective configuration and system management
File Management
- Understand the role and management of SD cards
- Implement file management practices in IP Office systems
Applications and User Configuration
IP Office Applications
Demonstrate knowledge of various applications including SoftConsole, WebRTC applications, and Workplace client
User Configuration
- Demonstrate proficiency in user configuration within Avaya IP Office
- Set up hot desking and manage user rights
- Implement automatic user creation
Call Management and Advanced Features
Call Routing and SIP Trunking
- Validate comprehensive understanding in managing call routing and SIP trunking
- Implement outgoing routing and security strategies
- Configure alternate route selection (ARS) within Avaya IP Office
Voicemail Features
- Demonstrate familiarity with voicemail features in Avaya IP Office
- Understand Voicemail Pro, Embedded Voicemail, and message waiting indicators
- Configure advanced voicemail features and design Voicemail Pro call flows
Advanced Voicemail Configuration
- Configure advanced voicemail features
- Design Voicemail Pro call flows
- Set up SNMP alarms for monitoring
Media Manager and Call Recording
- Validate understanding of Media Manager functions
- Manage storage options for call recordings within Avaya IP Office
Mobility Features
- Demonstrate knowledge in exploring and utilizing mobility features within Avaya IP Office
- Configure Mobile Call Control and Mobile Twinning
How do I earn this certification?
Passing ASTA-7720 earns the Avaya IP Office Platform Technical Associate Implement certification. It sits in the Avaya Services Technical Associate (ASTA) track.
- 77202T - Avaya IP Office Platform Implement
- 78202T - Avaya IP Office Platform SupportComplementary support-focused credential for IP Office Platform
- 7120X - Avaya Aura Core Components ImplementComplementary enterprise communications platform skills
- 7220X - Avaya Aura Core Components SupportSupport skills for Avaya Aura enterprise platform
- 73920T - Avaya Aura Call Center Elite ImplementationExpand into contact center implementation
Practice with Precision
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How to study for this exam?
The most effective way to prepare for ASTA-7720 is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
- ACTIVE
- Last content update: 2024-06-17
- IP Office Platform Release 12 12.0 Current exam version (77202T) focuses on Release 12 features and configuration • Release date: 2024
- Web Manager Current Web-based system management is a key exam topic • Release date: 2024
- Voicemail Pro Current Advanced voicemail features and call flow design are heavily tested • Release date: 2024
Who should take this exam?
- Completion of 77202V training course (Integrating and Configuring IP Office Platform Release 12)
- Hands-on experience with IP Office Platform installation and configuration
- Basic understanding of VoIP and telephony concepts
- Familiarity with networking fundamentals (TCP/IP, SIP)