Why Study with PlanetCert?
The Latest Questions
Practice questions and exam topics aligned with the current exam objectives.
Detailed Explanations
Go beyond the answer. Master the material with comprehensive learning and professional explanations for every concept.
AI-Powered Insights
Personalized preparation guidance that adapts to your performance and identifies weak spots automatically.
Exam Information
Official specifications published by Avaya
Exam Format
90 min
60
70%
ASTA (Avaya Services Technical Associate)
Registration
$125 USD
Avaya Learning Center or online proctoring
Validity
No mandatory recertification currently required; Continuing education options available through Avaya Learning Center
77202T Exam Topics and Domains
77202T is organized into 4 weighted domains. Expect to work with IP Office Platform, IP Office Manager, ARS, Configuration Wizard, and more.
1
Avaya IP Office Platform and System Setup
25%
Platform Editions and Deployments
Server Edition UnderstandingSelect and Non-Select Editions
- Understand various deployment options for IP Office Platform
- Distinguish between Server Edition, Select, and non-Select versions
- Identify appropriate platform edition for specific use cases
Installation and Ignition Process
System IgnitionConfiguration Wizard
- Execute the ignition process for new IP Office systems
- Utilize Configuration Wizard for initial setup
- Complete basic system installation procedures
Hardware Components and Expansion
IP 500v2 HardwareExpansion Modules
- Configure IP 500v2 hardware components
- Install and configure expansion modules
- Plan hardware expansion requirements
2
System Configuration and Management
20%
IP Office Manager Application
Manager Interface and NavigationConfiguration Management
- Navigate IP Office Manager application effectively
- Manage system configurations
- Perform backup and restore operations
License Management
Web License Manager
- Use Web License Manager for license administration
- Install and activate system licenses
- Troubleshoot license-related issues
Web Manager Administration
Web Manager Access and Features
- Access and configure through Web Manager
- Understand Web Manager capabilities and limitations
- Perform basic administrative tasks via web interface
SD Card and File Management
SD Card Management
- Manage SD cards and system files
- Implement file management best practices
- Maintain proper SD card structure
3
Applications and User Configuration
20%
User Configuration and Rights
User SetupUser Rights ManagementAutomatic User Creation
- Configure users and user rights
- Implement automatic user creation
- Manage user permissions effectively
Client Applications
SoftConsole ConfigurationWebRTC ApplicationsWorkplace Client
- Configure SoftConsole for operators
- Deploy WebRTC and Workplace clients
- Understand client application features and licensing
Hot Desking
Hot Desking Setup
- Configure hot desking features
- Implement user mobility solutions
- Manage hot desk groups
4
Call Management and Advanced Features
35%
Hunt Groups
Hunt Group Configuration
- Configure hunt groups for call distribution
- Implement queue management
- Set up overflow and priority routing
Short Codes and Time Profiles
Short Code ConfigurationTime Profiles
- Configure short codes for various features
- Implement short code prioritization
- Create and manage time profiles
- Implement time-based call routing
Call Routing and Trunking
SIP Trunk ConfigurationOutgoing Routing
- Configure SIP trunking
- Implement outgoing routing strategies
- Set up trunk security
Alternate Route Selection (ARS)
ARS Configuration
- Configure Alternate Route Selection (ARS)
- Implement cost-effective routing
- Set up route failover
Voicemail Configuration
Voicemail ProEmbedded Voicemail
- Configure Voicemail Pro and create call flows
- Set up Embedded Voicemail
- Implement message waiting indicators
- Design auto-attendant solutions
Advanced Call Features
Media Manager and Call RecordingMobile Integration
- Configure Media Manager for call recording
- Implement Mobile Call Control and Mobile Twinning
- Manage call recording storage
How do I earn this certification?
Passing 77202T earns the ASTA-7720 certification. It sits in the Avaya IP Office Platform track.
Entry Level
ASTA-7720 (Implement) - This exam
Next Level Options
78202T - Avaya IP Office Platform SupportSupport and maintenance specialization
Alternative Paths
- 67200T - Administering IP Office Platform Specialized Specialized administration skills
- Avaya Aura Core Components Enterprise-level Avaya platform for larger deployments
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
Use the official PlanetCert Practice Test alongside the study plan below to prepare efficiently for 77202T.
What's changed on this exam?
Current Status
- ACTIVE
- Last content update: 2025-03-01
- Announcement date: 2025-01-15
Updates
- IP Office Platform
- Voicemail Pro
- SIP Trunking
- Mobile Integration
Who should take this exam?
- Experience with Avaya IP Office Platform
- Understanding of VoIP and SIP protocols
- Knowledge of telephony systems
- Network fundamentals