Why Study with PlanetCert?
The Latest Questions
Practice questions and exam topics aligned with the current exam objectives.
Detailed Explanations
Go beyond the answer. Master the material with comprehensive learning and professional explanations for every concept.
AI-Powered Insights
Personalized preparation guidance that adapts to your performance and identifies weak spots automatically.
Exam Information
Official specifications published by Salesforce
Exam Format
105 min
65
62%
Consultant
Registration
$200 USD
Pearson VUE or online proctoring
Validity
Does not expire but requires maintenance
Complete maintenance modules for each Salesforce release (3 per year); Pass current version of Experience Cloud Consultant exam; Earn higher-level Salesforce certification that supersedes this credential
EXPERIENCE-CLOUD Exam Topics and Domains
EXPERIENCE-CLOUD is organized into 7 weighted domains. Expect to work with Knowledge Management, Partner Relationship Management, Recommendations, User Management, and more.
1
Experience Cloud Basics
8%
Experience Cloud Use Cases
Identifying Reasons for Creating Digital ExperiencesCommon Experience Cloud Personas
- Explain the reasons for creating or utilizing an Experience for a specific use case
- Identify the most common personas for Experience Cloud
2
Sharing, Visibility, and Licensing
17%
User Visibility and Access Control
Setting User Visibility in ExperienceObject Visibility ConfigurationLicense Types and CapabilitiesAccount Relationships and Super Users
- Set the right user visibility in an Experience
- Configure correct object visibility in an Experience
- Select appropriate license types for different personas
- Understand capabilities and limitations of each license type
- Configure sharing sets, sharing rules, and sharing groups
- Implement super user and account relationship functionality
3
Branding, Personalization, and Content
15%
Experience Builder Customization
Changing Experience within Experience BuilderContent PersonalizationBranding and Theme CustomizationContent Management
- Change an experience within the Experience Builder
- Implement content personalization methods
- Configure branding to match company standards
- Manage content effectively within Experience Cloud
4
Templates and Themes
10%
Template Selection and Configuration
Identifying the Right TemplateTheme Selection and Customization
- Identify the right template for a given landscape
- Choose the appropriate theme for an Experience
- Understand template and theme capabilities and limitations
5
User Creation and Authentication
13%
User Provisioning and Management
User Creation MethodsAuthentication MethodsUser Login Requirements
- Implement user creation and provisioning workflows
- Configure authentication methods including SSO
- Set up self-registration functionality
- Manage user login requirements and security
6
Adoption and Analytics
5%
Experience Dashboards and Insights
Setting Up Dashboards and InsightsAdoption Strategies
- Implement the phases to set up Experience dashboards and insights
- Configure adoption and engagement features
7
Administration, Setup, and Configuration
25%
Experience Setup and Configuration
Enabling and Activating ExperiencePartner Relationship Management (PRM) SetupExperience Deployments and MigrationsCommunity Management FeaturesMultilingual CapabilitiesSearch CapabilitiesSalesforce Product Integration
- Implement steps for Channel Sales Partner Relationship Management (PRM)
- Explain the capabilities of different Experience deployments and migrations
- Enable and activate an Experience
- Configure topics and knowledge article mapping
- Set up moderation and recommendations
- Implement multilingual capabilities
- Configure search functionality
- Integrate Salesforce products with Experience Cloud
Customization Considerations and Limitations
Experience Cloud LimitationsInfrastructure and Scalability
- Describe the limitations across all Experiences
- Understand infrastructure and scalability considerations
- Optimize Experience Cloud performance
How do I earn this certification?
Passing EXPERIENCE-CLOUD earns the Salesforce Certified Experience Cloud Consultant certification. It sits in the Consultant track.
Next Level Options
- Application-Architect - Salesforce Certified Application ArchitectMulti-cloud solution design with Experience Cloud integration
- System-Architect - Salesforce Certified System ArchitectEnterprise-level architectural design including Experience Cloud
- Technical-Architect - Salesforce Certified Technical ArchitectHighest technical certification - includes Experience Cloud architecture • Requires CTA Review Board approval and extensive experience
Alternative Paths
- Sales-Cloud-Consultant - Salesforce Certified Sales Cloud ConsultantComplementary sales processes and CRM consulting skills
- Service-Cloud-Consultant - Salesforce Certified Service Cloud ConsultantComplementary service and support consulting skills
- Marketing-Cloud-Consultant - Salesforce Certified Marketing Cloud Consultant Marketing automation integration with Experience Cloud
- Platform-App-Builder - Salesforce Certified Platform App BuilderDeep understanding of Lightning Platform customization
- Advanced-Administrator - Salesforce Certified Advanced Administrator Advanced admin skills for complex Experience Cloud implementations
- B2C-Commerce-Developer - Salesforce Certified B2C Commerce Developer E-commerce integration with Experience Cloud
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for EXPERIENCE-CLOUD is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
Current Status
- ACTIVE
- Last content update: 2024-03-15
Updates
- Lightning Web Runtime (LWR) Templates 2024 Increased emphasis on LWR templates in exam; understanding LWR vs Aura differences is critical • Release date: 2023-11-01
- Experience Builder Enhanced 2024 Updated UI and capabilities require hands-on familiarity • Release date: 2024-03-15
- Experience Cloud Licenses 2024 Pricing Model Updated license types and pricing; understanding cost optimization is exam-critical • Release date: 2024-02-01
- Partner Relationship Management (PRM) Enhanced PRM 2024 New PRM features are testable; understanding channel sales workflows is important • Release date: 2024-04-15
- Authentication and Identity Enhanced Security 2024 New MFA and session security features are exam-relevant • Release date: 2024-02-01
Who should take this exam?
This exam is typically taken by Salesforce Consultants and Solution Architects.
Certification: Salesforce Certified Administrator; Exam Code: Administrator; Mandatory: Yes
- 6 months of hands-on experience administering or developing on Salesforce Experience Cloud platform
- Experience implementing digital experiences for multiple use cases
- Understanding of Salesforce sharing and security model
- Familiarity with Lightning Experience and Lightning components