What topics are on the EXPERIENCE-CLOUD exam?

Experience Cloud Basics 8%

1.1

Experience Cloud Use Cases

2 subtopics

1.1.1Identifying Reasons for Creating Digital Experiences

1.1.2Common Experience Cloud Personas

Learning Objectives

Explain the reasons for creating or utilizing an Experience for a specific use case
Identify the most common personas for Experience Cloud

Domain Hands-on Skills

Evaluate business requirements for Experience Cloud suitabilityIdentify appropriate persona types for different scenarios

Common Mistakes to Avoid

Confusing license types with persona types
Not considering all stakeholders in use case analysis

Sharing, Visibility, and Licensing 17%

Branding, Personalization, and Content 15%

Templates and Themes 10%

User Creation and Authentication 13%

Adoption and Analytics 5%

Administration, Setup, and Configuration 25%

How do I earn the Certified Experience Cloud Consultant certification?

Official Pathway Guidance

Track: Consultant

Prerequisites

AdministratorSalesforce Certified AdministratorRequired

Next Steps

Application-ArchitectSalesforce Certified Application Architect
Multi-cloud solution design with Experience Cloud integration
System-ArchitectSalesforce Certified System Architect
Enterprise-level architectural design including Experience Cloud
Technical-ArchitectSalesforce Certified Technical Architect
Highest technical certification - includes Experience Cloud architecture

Current Level

Experience-Cloud-ConsultantSalesforce Certified Experience Cloud ConsultantSpecialist Consultant

Alternative Paths

Sales-Cloud-ConsultantSalesforce Certified Sales Cloud Consultant
Service-Cloud-ConsultantSalesforce Certified Service Cloud Consultant
Marketing-Cloud-ConsultantSalesforce Certified Marketing Cloud Consultant
Platform-App-BuilderSalesforce Certified Platform App Builder
Advanced-AdministratorSalesforce Certified Advanced Administrator
B2C-Commerce-DeveloperSalesforce Certified B2C Commerce Developer

Career Progression

Entry Roles

Salesforce Administrator with Experience Cloud responsibilities
Junior Experience Cloud Consultant
Community Manager

Mid Level Roles

Experience Cloud Consultant
Senior Salesforce Consultant
Digital Experience Architect
Solution Consultant

Senior Roles

Senior Experience Cloud Architect
Multi-Cloud Solution Architect
Technical Architect
Practice Lead - Experience Cloud

Complementary Skills

Technical

Lightning Web Components (LWC)Apex programmingIntegration patterns (REST/SOAP APIs)Authentication protocols (SAML, OAuth)Web technologies (HTML, CSS, JavaScript)

Business

Customer experience strategyChange managementUser adoption methodologiesBusiness process mappingStakeholder engagement

Design

User experience (UX) designUser interface (UI) designResponsive design principlesAccessibility standardsBrand strategy

Certification Maintenance

Recertification Options:
Complete maintenance modules for each Salesforce release (Winter, Spring, Summer)Maintain by passing updated version of exam if curriculum changes significantlyHigher-level certifications may supersede maintenance requirements

How do I study for the EXPERIENCE-CLOUD Exam?

Practice the Certified Experience Cloud Consultant with our Exam Simulator

Free practice questions, exam guides, and real exam‑style explanations in our Planet Cert simulator.

What's changed on this exam?

Upcoming Changes

Potential exam content refresh for Summer 2025

May include updated questions reflecting latest features

Continued transition away from Aura templates

Exam will increasingly focus on LWR over Aura

Enhanced AI capabilities in Experience Cloud

Future exam versions may include Einstein features

Technology Coverage

Lightning Web Runtime (LWR) Templates2024

Increased emphasis on LWR templates in exam; understanding LWR vs Aura differences is critical

Released: 2023-11-01

Experience BuilderEnhanced 2024

Updated UI and capabilities require hands-on familiarity

Released: 2024-03-15

Experience Cloud Licenses2024 Pricing Model

Updated license types and pricing; understanding cost optimization is exam-critical

Released: 2024-02-01

Partner Relationship Management (PRM)Enhanced PRM 2024

New PRM features are testable; understanding channel sales workflows is important

Released: 2024-04-15

Authentication and IdentityEnhanced Security 2024

New MFA and session security features are exam-relevant

Released: 2024-02-01

Industry Trends

Shift from Aura to LWR templates as default architecture
Increased focus on AI-powered personalization with Einstein
Growing emphasis on external user security and compliance
Rise of headless CMS integration with Experience Cloud
Enhanced mobile-first design requirements
Greater integration between Experience Cloud and other Salesforce clouds
Increased adoption of PRM capabilities for B2B companies
Focus on performance optimization and Core Web Vitals

Who should take this exam?

Required Prerequisites

Certification: Salesforce Certified Administrator; Exam Code: Administrator; Mandatory: Yes

Recommended Experience

6 months of hands-on experience administering or developing on Salesforce Experience Cloud platform
Experience implementing digital experiences for multiple use cases
Understanding of Salesforce sharing and security model
Familiarity with Lightning Experience and Lightning components

Experience Level: Intermediate

How do I register & what's the exam fee?

Exam Cost	$200 USD
Testing Centers	Pearson VUE
Online Proctoring	Available

How long is the certification valid?

Valid For	Does not expire but requires maintenance
Recertification	Complete maintenance modules for each Salesforce release (3 per year) Pass current version of Experience Cloud Consultant exam Earn higher-level Salesforce certification that supersedes this credential

Certified Experience Cloud Consultant

What's Included

Complete Exam Package

Multiple Exam Modes

Lifetime Updates

Money Back Guarantee

Exam Details