What topics are on the EXPERIENCE-CLOUD-CONSULTANT exam?

Experience Cloud Basics 8%

1.1

Experience Cloud Value and Features

3 subtopics

1.1.1Understanding Experience Cloud Infrastructure

1.1.2Experience Cloud Site Strategy

1.1.3Search Capabilities

Learning Objectives

Use Experience Cloud to connect with customers and partners
Define goals and create structured plans for building Experience Cloud sites
Set up search features so site members can find information they need

Domain Hands-on Skills

Creating Experience Cloud sitesConfiguring basic site settingsSetting up search functionalityUsing Guided Setup

Common Mistakes to Avoid

Not properly defining site strategy before implementation
Overlooking search configuration needs
Misunderstanding different site deployment types

Sharing, Visibility, and Licensing 17%

Branding, Personalization, and Content 15%

Templates and Themes 10%

User Creation and Authentication 13%

Adoption and Analytics 5%

Administration, Setup and Configuration 25%

Customization Considerations and Limitations 7%

How do I earn the Salesforce Certified Experience Cloud Consultant certification?

Official Pathway Guidance

Track: Experience Cloud

Prerequisites

AdministratorSalesforce Certified AdministratorRequired
Mandatory prerequisite - must be earned before attempting Experience Cloud Consultant

Next Steps

Application ArchitectSalesforce Certified Application Architect
Technical ArchitectSalesforce Certified Technical Architect

Current Level

Experience Cloud ConsultantSalesforce Certified Experience Cloud ConsultantConsultant

Alternative Paths

Platform App BuilderSalesforce Certified Platform App Builder
Service Cloud ConsultantSalesforce Certified Service Cloud Consultant
Sales Cloud ConsultantSalesforce Certified Sales Cloud Consultant
Marketing Cloud Engagement ConsultantSalesforce Certified Marketing Cloud Engagement Consultant
Education Cloud ConsultantSalesforce Certified Education Cloud Consultant
Nonprofit Cloud ConsultantSalesforce Certified Nonprofit Success Pack Consultant
Platform Strategy DesignerSalesforce Certified Platform Strategy Designer

Certification Maintenance

Recertification Options:
Complete Trailhead maintenance modules for each Salesforce releasePass release maintenance exams (3 per year)Maintain Administrator prerequisite certification

How do I study for the EXPERIENCE-CLOUD-CONSULTANT Exam?

Practice the Salesforce Certified Experience Cloud Consultant with our Exam Simulator

Free practice questions, exam guides, and real exam‑style explanations in our Planet Cert simulator.

Study Tips

Tip: Complete the official Trailmix; Importance: Critical; Reason: Covers all exam domains with appropriate weighting
Tip: Focus on hands-on projects; Importance: High; Reason: Exam tests practical implementation knowledge
Tip: Understand license types thoroughly; Importance: Critical; Reason: License selection is heavily tested (17% of exam)
Tip: Master sharing mechanisms; Importance: Critical; Reason: Sharing is largest domain (17% of exam)
Tip: Know Administration cold; Importance: Critical; Reason: Largest domain at 25% of exam
Tip: Practice with multiple templates; Importance: High; Reason: Template selection and customization are tested
Tip: Study limitations and governor limits; Importance: Medium; Reason: Understanding constraints is important for consulting
Tip: Review sample questions; Importance: High; Reason: Understand question format and style
Tip: Watch the 'Who Sees What' video series; Importance: High; Reason: Security and sharing can be complex
Tip: Create study notes by domain; Importance: Medium; Reason: Organize knowledge by exam outline structure

What's changed on this exam?

Technology Coverage

Experience BuilderCurrent

Core exam topic - template selection, customization, component configuration

Released: Ongoing updates with Salesforce releases

Lightning BoltCurrent

Template reusability and distribution - part of Templates domain (10%)

Released: Ongoing

Salesforce CMSCurrent

Content management in sites - part of Branding/Personalization domain (15%)

Released: Ongoing

Partner Relationship Management (PRM)Current

Channel sales implementation - part of Administration domain (25%)

Released: Ongoing

Industry Trends

Digital experience platforms becoming critical for B2B and B2C engagement
Partner portals essential for channel sales operations
Customer self-service reducing support costs
Experience Cloud integrating with Service Cloud for complete customer support
Mobile-first experience design increasingly important
Personalization and AI-driven recommendations growing in importance

Who should take this exam?

Required Prerequisites

Certification: Salesforce Certified Administrator; Exam Code: Administrator; Mandatory: Yes; Note: Must hold Administrator certification to be eligible to take Experience Cloud Consultant exam

Recommended Experience

3-6 months hands-on experience administrating or developing on Salesforce Experience Cloud platform
Experience implementing Experience Cloud for different use cases (customer service, partner portals, customer communities)
Familiarity with Salesforce platform security model
Understanding of basic web concepts (HTML, CSS)

Experience Level: Intermediate

How do I register & what's the exam fee?

Exam Cost	$200 USD
Testing Centers	Pearson VUE
Online Proctoring	Available

How long is the certification valid?

Valid For	Must complete maintenance requirements
Recertification	Complete release maintenance modules on Trailhead Pass release maintenance exams for each Salesforce release (3 per year)

Salesforce Certified Experience Cloud Consultant

What's Included

Complete Exam Package

Multiple Exam Modes

Lifetime Updates

Money Back Guarantee

Exam Details

What topics are on the EXPERIENCE-CLOUD-CONSULTANT exam?

Experience Cloud Basics 8%

Experience Cloud Value and Features

Domain Hands-on Skills

Common Mistakes to Avoid

Sharing, Visibility, and Licensing 17%

Branding, Personalization, and Content 15%

Templates and Themes 10%

User Creation and Authentication 13%

Adoption and Analytics 5%

Administration, Setup and Configuration 25%

Customization Considerations and Limitations 7%

How do I earn the Salesforce Certified Experience Cloud Consultant certification?

Official Pathway Guidance

Prerequisites

Next Steps

Current Level

Alternative Paths

Certification Maintenance

How do I study for the EXPERIENCE-CLOUD-CONSULTANT Exam?

Practice the Salesforce Certified Experience Cloud Consultant with our Exam Simulator

Official Training

Official Documentation

Community Resources

Hands-on Labs

Video Resources

Study Tips

What's changed on this exam?

Technology Coverage

Industry Trends

Who should take this exam?

Required Prerequisites

Recommended Experience

How do I register & what's the exam fee?

How long is the certification valid?

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