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Certified Pega Decisioning Consultant

PEGACPDC88V1

Pegasystems Certified Pega Decisioning Consultant (PEGACPDC88V1) is a associate certification exam. It covers domains such as Decision strategies and Contact policy and volume constraints, plus Actions and treatments.

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Question Types
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What's Included

165
Practice Questions
1
Exam Versions
1
Languages
Translation Beta
Nov 7, 2022
Release Date
Aug 11, 2025Last Updated

Complete Exam Package

165 PEGACPDC88V1 practice questions with detailed explanations

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Exam Details

Duration90 min
Passing Score70%
Languages English
LevelAssociate
TestingPearson VUE
Valid ForNo expiration
Release DateNov 7, 2022
Exam Cost$250

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What topics are on the Pegasystems Certified Pega Decisioning Consultant exam?

The Pegasystems Certified Pega Decisioning Consultant exam is organized into 8 domains. The highest‑weight domains are Decision strategies and Contact policy and volume constraints.

Use the official exam objectives and guides below to confirm the latest version and topic coverage:

Official Pegasystems Certified Pega Decisioning Consultant exam guideRegistration UrlOfficial Pegasystems trainingVendor Documentation
1

Next-Best-Action concepts 10%

1.1
One-to-one customer engagement
1 subtopics
1.1.1Personalized customer interactions
Learning Objectives
  • Understand the principles of one-to-one customer engagement
  • Apply personalization strategies across channels
1.2
Optimize the customer value in the contact center
1 subtopics
1.2.1Contact center optimization
Learning Objectives
  • Optimize customer interactions in contact center scenarios
  • Implement agent guidance for next-best-actions
1.3
Essentials of always-on outbound
1 subtopics
1.3.1Always-on outbound campaigns
Learning Objectives
  • Design and implement always-on outbound strategies
  • Configure trigger-based customer outreach
1.4
Define the starting population
1 subtopics
1.4.1Population segmentation
Learning Objectives
  • Define and manage starting populations for campaigns
  • Create effective customer segmentation strategies
Domain Hands-on Skills
Using Next-Best-Action DesignerConfiguring customer segments
Common Mistakes to Avoid
  • Not considering omnichannel consistency
  • Overlooking real-time context
2

Actions and treatments 12%

3

Engagement policies 12%

4

Contact policy and volume constraints 13%

5

AI and Arbitration 8%

6

Channels 10%

7

Decision strategies 25%

8

Business agility in 1:1 customer engagement 10%

How do I earn the Pegasystems Certified Pega Decisioning Consultant certification?

Official Pathway Guidance

Track: Customer Decision Hub

Prerequisites

  • PCSAPega Certified System ArchitectOptional

Next Steps

  • CPLDACertified Pega Lead Decisioning Architect
  • PCBAPega Certified Business Architect
  • CPSSACertified Pega Senior System Architect

Current Level

Alternative Paths

  • PCDSPega Certified Data Scientist
  • PCMCPega Certified Marketing Consultant
  • PCRAPega Certified Robotics Automation

Certification Maintenance

  • Recertification Options:
    Pass the latest version of the examComplete advanced certificationsParticipate in Pega Academy continuous learning

What should I study for the Pegasystems Certified Pega Decisioning Consultant exam?

Use the study plan below to prepare efficiently for the Pegasystems Certified Pega Decisioning Consultant.

Practice the Certified Pega Decisioning Consultant with our Exam Simulator

Free practice questions, exam guides, and real exam‑style explanations in our Planet Cert simulator.

Official Training

Decisioning ConsultantSelf-paced online missionPega Customer Decision Hub FoundationSelf-paced onlineCustomer Decision Hub OverviewModulePega Decisioning Consultant ILTVirtual or in-person classroomEnd-to-end Pega Customer Decision Hub ImplementationSelf-paced missionPW23 Pega Customer Decision HubWorkshop content

Official Documentation

Pega Customer Decision Hub User Guide 8.5PDFCDH Implementation Guide 8.7PDFCustomer Decision Hub DocumentationOnline HTMLCDH Release NotesOnline HTMLDecision Data Store APIsOnline documentation

Community Resources

Pega Community - Customer Decision HubOfficial forumPega Support CenterSupport portalPega CDH BlogPega Academy Video Library

Learn more about this exam

PegaGangIndependent training providerProcess Exam CPDC GuideFree syllabus overview

What's changed on the Pegasystems Certified Pega Decisioning Consultant exam in 2026?

This section summarizes what’s changed for the Pegasystems Certified Pega Decisioning Consultant and the current exam status (ACTIVE).

Status: ACTIVE
Replacement: PEGACPDC24V1 (for Pega Platform 24)

Official Links & References

The Future of AI in Customer Decisioning

Real-time Decisioning Best Practices

CDH ROI Calculator

Upcoming Events

June 2025
PegaWorld 2025
Latest CDH innovations and roadmap
Pega Academy Virtual Training Days
Free training sessions on CDH topics

Technology Coverage

Adaptive Decision Manager8.8

Core topic in AI and Arbitration domain (8% of exam)

Released: 2022-06-01
Next-Best-Action Designer8.8

Essential for NBA concepts domain (10% of exam)

Released: 2022-06-01
1:1 Operations Manager8.8

Critical for business agility domain (10% of exam)

Released: 2022-06-01
Visual Business Director8.8

Used for strategy simulation and testing

Released: 2022-06-01

Industry Trends

  • AI and ML becoming central to all decisioning strategies
  • Shift from batch campaigns to real-time, always-on engagement
  • Increasing focus on omnichannel consistency
  • Privacy and consent management gaining importance
  • Composable architecture enabling flexible CDH deployments
  • Integration with cloud-native services and microservices

Who should take the Pegasystems Certified Pega Decisioning Consultant exam?

The Pegasystems Certified Pega Decisioning Consultant is designed for Decisioning Consultants and related roles.

Recommended Experience

  • Decisioning Consultant training mission
  • Pega Customer Decision Hub Foundation
  • Basic understanding of Pega Platform
  • Experience with customer engagement strategies
  • Knowledge of marketing and decisioning concepts

Target Audience

  • Decisioning Consultants
  • Business Analysts
  • Marketing Strategists
  • Customer Experience Designers
  • Data Analysts working with CDH
  • Technical Architects focusing on decisioning

Experience Level: Beginner To Intermediate

How much does the Pegasystems Certified Pega Decisioning Consultant cost?

The official exam fee for the Pegasystems Certified Pega Decisioning Consultant is $250 USD.

Exam Cost$250 USD
Scheduling Official exam scheduling page
Testing CentersPearson VUE
Online ProctoringAvailable

How long is the Pegasystems Certified Pega Decisioning Consultant certification valid?

The Pegasystems Certified Pega Decisioning Consultant certification is typically valid for No expiration (see renewal options below).

Valid ForNo expiration
Recertification
  • Take the latest version of the certification exam
  • Complete continuing education through Pega Academy
  • Earn higher-level certifications (e.g., Lead Decisioning Architect)

What jobs can I get with the Pegasystems Certified Pega Decisioning Consultant certification?

Skills Validated

  • Next-Best-Action Designer configuration
  • 1:1 Operations Manager usage
  • Decision Strategy creation
  • Predictive Analytics implementation
  • Customer engagement policy design
  • AI and machine learning in decisioning
  • Channel configuration and management

Career Benefits

  • Industry-recognized certification
  • Validates expertise in AI-driven customer decisioning
  • Opens opportunities in customer experience roles
  • Demonstrates proficiency in Pega CDH platform
  • Enhances credibility in decisioning consulting

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Student Reviews

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Study Resources

Decisioning Consultantofficial
Pega Customer Decision Hub Foundationofficial
Customer Decision Hub Overviewofficial
Pega Decisioning Consultant ILTofficial
End-to-end Pega Customer Decision Hub Implementationofficial
PW23 Pega Customer Decision Hubofficial
Pega Customer Decision Hub User Guide 8.5official
CDH Implementation Guide 8.7official
SAVE 5%
$79.99
$75.99

PEGACPDC88V1 - 1 item(s)

Exam SimulatorInteractive practice tests
$75.99
Lifetime Access & Updates
Access on Mobile & Desktop
Save more with Multi-exam Discounts
Applies automatically
2 exams25% off
3 exams30% off
4 exams35% off
5 exams40% off
6+ exams45% off
Question Types
Multiple choiceFill in the blankDiagramsCase studies