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Exam Information
Official specifications published by Atlassian
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TWC Exam Topics and Domains
TWC is organized into 18 weighted domains.
Working with Work Items
Creating and Editing Work Items (Issues)
- Create new issues with appropriate fields and issue types
- Edit existing issues including descriptions, fields, and attachments
Collaborating on Work Items
- Collaborate effectively on issues using comments, mentions, and watchers
- Understand how notification mechanisms work in Jira
Issue Fields, Attachments, and Links
- Configure and use issue fields effectively
- Manage attachments on issues
- Create and understand issue links and relationships
Sub-tasks and Parent-Child Relationships
- Create and manage sub-tasks within parent issues
- Understand and use Jira's parent-child hierarchy effectively
Issue Lifecycle, Workflow, and Boards
Issue Lifecycle and Workflows
- Understand how issues progress through their lifecycle
- Explain the role of workflows in controlling issue transitions
Kanban Boards
- Use Kanban boards to visualize and manage continuous work flow
- Understand and apply WIP limits
Scrum Boards
- Use Scrum boards with sprints and backlogs
- Distinguish between Scrum and Kanban frameworks in Jira
Board Configuration Basics
- Understand board column and swimlane configuration
- Explain similarities and differences between Scrum and Kanban
Basic Concepts
Fundamental Jira Terminology
Define and explain fundamental Jira terminology
Projects and Project Types
- Distinguish between team-managed and company-managed projects
- Select appropriate project templates for different use cases
Issue Types
- Identify and explain the purpose of different issue types
- Understand issue type schemes
Jira Cloud Workspace Structure
Navigate and understand the Jira Cloud workspace structure
Roles, Permissions, and Filters
- Understand basic roles and permissions in Jira
- Create and use filters including basic JQL
Jira Navigation
Navigating the Jira Interface
Navigate the Jira Cloud interface efficiently
Dashboards and Gadgets
Create and customize Jira dashboards with gadgets
Search Capabilities
Use quick search and advanced search to find issues efficiently
Settings and Notifications
Configure personal settings and manage notification preferences
Rovo Basics (in Jira)
Introduction to Rovo in Jira
- Identify basic Rovo AI capabilities within Jira
- Understand how Rovo enhances Jira workflows
Creating Pages and Basic Editing
Page Creation
Create new pages and blog posts using templates or blank pages
Basic Text Editing
Apply basic text formatting and use headings effectively
Media and Tables
- Add images, files, and media to pages
- Create and format tables
Collaboration During Editing
- Use inline comments for collaborative editing
- Manage drafts and publishing
Working with Pages
Page Organization
- Organize pages using hierarchy and parent-child relationships
- Move, copy, and archive pages appropriately
Page Restrictions and Permissions
- Apply and manage page restrictions
- Understand permission inheritance in Confluence
Page History and Labels
- Use page history and version comparison
- Organize content effectively using labels
Page Comments and Macros
- Manage page comments effectively
- Use essential macros (children, expand, info panel, page properties)
Searching for Content
Search for and find content across Confluence spaces
Advanced Editing
Layouts, Columns, and Advanced Tables
- Create page layouts using columns and sections
- Use advanced table features
Macros and Shortcuts
- Use macros and slash commands for advanced editing
- Apply keyboard shortcuts for efficient editing
Content Formatting Best Practices
Apply content formatting best practices for readability and consistency
Intro to Confluence Terms and Navigation
Core Confluence Terminology
Define core Confluence terminology including spaces, pages, and blogs
Space Types and Structure
Identify space types and their appropriate use cases
Confluence Navigation
- Navigate the Confluence interface efficiently
- Use the dashboard and recent activity to find content
Advanced Features
Databases, Calendars, and Whiteboards
- Use databases for structured data management in Confluence
- Use calendars for team planning
- Create and use whiteboards for visual collaboration
Atlassian Intelligence in Confluence
Identify and use Atlassian Intelligence features in Confluence
Creating and Editing Videos
Recording Videos
Record videos using screen, camera, or combined modes
Video Editing
- Edit videos using basic and advanced tools
- Use AI-powered editing features
Annotations and Enhancements
- Enhance videos with annotations, drawings, and call-to-action buttons
- Customize video thumbnails
Sharing and Collaborating
Sharing Videos
- Share Loom videos using various methods
- Configure share permissions and access controls
Video Collaboration
Collaborate on videos using comments and reactions
Analytics and Embedding
- Use Loom analytics to track video engagement
- Embed Loom videos in Atlassian and external tools
Privacy and Access Controls
Configure privacy and access controls for Loom videos
Managing Content and Settings
Content Organization
Organize videos using workspaces, folders, and content libraries
Account and Workspace Settings
- Manage Loom account and workspace settings
- Understand and configure retention policies
Overview of Loom
Loom Concepts and Use Cases
- Understand Loom concepts, terminology, and interface
- Identify key use cases for Loom across business functions
- Understand Loom's role within the Atlassian Teamwork Collection
Rovo Basic Operations
Core Rovo Concepts
- Navigate Rovo and understand workspace awareness
- Recognize how app permissions affect Rovo search results
Knowledge Cards
Use knowledge cards to gain instant insights about people, teams, and projects
Rovo Chrome Extension
Install and use the Rovo Chrome extension for enhanced productivity
Agents
Rovo Agents
- Identify common use cases for Rovo Agents
- Use and trigger agents to complete tasks
- Create and configure custom agents
Search
Rovo Search
- Find content across Atlassian and connected third-party apps
- Understand how permissions affect search results
- Filter and refine search results effectively
Chat
Rovo Chat
- Ask effective prompts using the TCREI framework
- Tailor responses by analyzing query details
- Use Chat for summarizing, drafting, and citing sources
- Browse and retrieve prior Chat conversations
How do I earn this certification?
Passing TWC earns the Atlassian Certified Teamwork Collection Specialist certification. It sits in the Teamwork Collection track.
- ACP-120 - Jira Administration for CloudAdvance Jira skills to administration level
- ACP-220 - Confluence Administration for CloudAdvance Confluence skills to administration level
- ACA-910 - Jira Board ConfigurationDeepen Jira board and agile configuration skills
- ACA-915 - Atlassian Cloud FoundationsBroaden understanding of Atlassian Cloud platform
- ACA-910 - Jira Board ConfigurationCounts toward the Agile DevOps Specialist designation alongside Jira Essentials and others
- ACA-940 - ITSM with Jira Service Management FoundationsCounts toward the ITSM Specialist designation; extends Jira skills to service management
- ACH-Forge - Forge FundamentalsFree certificate that counts toward the Agile DevOps Specialist designation; covers Atlassian Forge development platform
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for TWC is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
- ACTIVE
- Last content update: 2026-02-01
- Announcement date: 2024-11-01
- Atlassian Rovo Current (Cloud) Rovo Fundamentals (ACH-800) covers core Rovo capabilities. The 3% Rovo Basics domain in ACA-900 Jira Essentials also tests basic Rovo awareness within Jira. • Release date: 2024
- Atlassian Intelligence Current (Cloud) AI features are tested in both Confluence Essentials (Advanced Features domain, 8%) and Rovo Fundamentals. Atlassian Intelligence must be enabled by an admin for these features to work. • Release date: 2023
- Confluence Databases Current (Cloud) Covered in the ACA-920 Confluence Essentials Advanced Features domain (8%). Relatively new feature that candidates may not be familiar with. • Release date: 2024
- Loom Platform Current (Atlassian-integrated) Loom Fundamentals covers all core Loom capabilities. Deep integration with Confluence (embedding) and Jira (bug reports) is tested. • Release date: Acquired by Atlassian 2023
Who should take this exam?
- Experience using Jira for project and work management
- Experience creating and organizing content in Confluence
- Experience recording and sharing videos with Loom
- Familiarity with Atlassian Intelligence and Rovo AI features
- Completion of free Atlassian University on-demand preparation courses
Related practice tests
- ACA-915Atlassian Certified Associate - Atlassian Cloud Foundations (ACA-ACF)
- ACA-920Atlassian Certified Associate - Confluence Essentials
- ACA-900Atlassian Certified Associate - Jira Essentials
- ACA-905Atlassian Certified Associate - Jira Software Board Configuration
- ACA-930Atlassian Certified Associate - Loom Essentials