Salesforce Certified Agentforce Specialist
certified-ai-specialist
Money Back Guarantee
98% Success Rate
Real Questions
1
Prompt Engineering 30%
1.1
Prompt Builder Use Cases and Business Requirements
1 subtopics1.1.1Identifying Appropriate Use Cases for Prompt Builder
Learning Objectives
- Given business requirements, identify when it's appropriate to use Prompt Builder
1.2
Prompt Template Management and User Roles
1 subtopics1.2.1User Roles and Permissions
Learning Objectives
- Identify the right user roles to manage and execute prompt templates
1.3
Creating Effective Prompt Templates
2 subtopics1.3.1Prompt Template Types
1.3.2Prompt Template Design Considerations
Learning Objectives
- Identify the considerations for creating a prompt template
1.4
Grounding Techniques for Prompts
1 subtopics1.4.1Grounding with Salesforce Resources
Learning Objectives
- Given a scenario, identify the appropriate grounding technique
1.5
Prompt Template Lifecycle Management
2 subtopics1.5.1Creating and Activating Templates
1.5.2Executing and Managing Prompt Templates
Learning Objectives
- Explain the process for creating, activating, and executing prompt templates
Domain Hands-on Skills
Create prompt templates in Prompt BuilderConfigure grounding for prompt templatesTest and activate prompt templatesIntegrate prompts with Salesforce flowsMonitor and optimize prompt performance
Common Mistakes to Avoid
- Not grounding prompts with appropriate Salesforce data
- Creating overly complex prompts that exceed token limits
- Failing to test prompts before activation
- Not considering user permissions when deploying templates
- Using the wrong template type for the use case
2
Agentforce Concepts 30%
3
Agentforce and Data Cloud 20%
4
Agentforce and Service Cloud 10%
5