Salesforce Certified Platform Foundations
certified-associate
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Real Questions
1
Salesforce Ecosystem 32%
1.1
Learning Resources and Skills
1 subtopics1.1.1Salesforce Learning Platforms
Learning Objectives
- Given a scenario, describe various resources available to learn and apply in-demand Salesforce skills
1.2
Customer 360 Platform
1 subtopics1.2.1Salesforce Product Offerings
Learning Objectives
- Given a use case, identify which Salesforce Customer 360 product offerings could be used
1.3
How Companies Use Salesforce
1 subtopics1.3.1CRM Platform Usage
Learning Objectives
- Describe how companies use Salesforce
1.4
Career Paths and Roles
1 subtopics1.4.1Salesforce Ecosystem Careers
Learning Objectives
- Differentiate between various job roles and career paths in the Salesforce ecosystem
Domain Hands-on Skills
Navigate Trailhead to find learning resourcesSearch Salesforce Help documentationParticipate in Trailblazer Community discussionsIdentify appropriate Salesforce products for business scenarios
Common Mistakes to Avoid
- Confusing different Customer 360 products and their use cases
- Not understanding the difference between declarative and programmatic customization
- Mixing up technical vs non-technical career paths
2
Navigation 28%
3
Data Model 25%
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