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Exam Information
Official specifications published by ServiceNow
Exam Format
Professional
Registration
$300 USD
Webassessor or online proctoring
Validity
Mainline (does not expire)
ServiceNow follows mainline certification model - certifications remain valid; Recommended to stay current with platform releases; Consider pursuing advanced certifications like CAD or CIS specializations
CAD Exam Topics and Domains
CAD is organized into 6 weighted domains. Expect to work with Application Manager, Application Navigator, Background Scripts, Dictionary Manager, and more.
1
Designing and Creating an Application
20%
Application Fit Assessment
Determine Application Suitability
- Determine if an application is a good fit with ServiceNow
- Understand platform capabilities and limitations
Data Model Design
Design and Implement Data Models
- Design and implement a data model
- Create appropriate table structures and relationships
Application Structure
Create ModulesApplication Scope
- Create modules for application navigation
- Use Application scope to protect and manage applications
2
Application User Interface
20%
Forms Design
Create and Customize FormsFields Management
- Create, design, and customize forms
- Add/Remove fields from forms and tables
Client-Side Scripting
Client Scripts for DesktopUI Policies and UI Actions
- Write, test, and debug client-side scripts for desktop
- Understand when to use UI Policies vs Client Scripts
Server-Side Scripting
Business RulesScript Includes
- Write, test, and debug server-side scripts
- Create reusable server-side code
Alternative UI Options
Record Producer
- Use a Record Producer as an application's UI
- Understand Service Catalog integration
3
Security and Restricting Access
20%
Application Security
Application and Module Access
Restrict access to applications and application modules
Access Control Rules (ACLs)
Create and Debug Access ControlsManual vs Automatic ACL Creation
- Manually and automatically create, test, and debug Access Controls
- Understand ACL evaluation order and precedence
Scripted Security
GlideSystem Security Methods
- Use GlideSystem methods to script security
- Implement row-level and field-level security
Scope Protection
Application Scope Security
- Use Application Scope to protect application artifacts
- Configure cross-scope access appropriately
4
Application Automation
20%
Workflow and Flow Designer
Workflow ImplementationFlow Designer
- Write, test, and debug Workflow and Flow Designer
- Choose appropriate automation tool for use cases
Application Properties
System Properties
- Create and use Application Properties
- Access properties in scripts and workflows
Scheduled Automation
Events and Scheduled JobsScript Includes for Automation
- Create Events, Scheduled Script Executions, and Utils Script Includes
- Implement asynchronous processing
Email Integration
Email Notifications
- Send and receive email
- Create email templates with dynamic content
Reporting and Dashboards
Reports and Homepages
- Design and create homepages and reports
- Configure dashboards for different user groups
5
Working with External Data
10%
Data Import
Import Sets
- Import data in CSV or Excel format
- Create and configure transform maps
REST Integration
REST API IntegrationScripted REST APIs
- Integrate to external data sources using REST
- Test and debug REST integrations
6
Managing Applications
10%
Application Deployment
Application Installation
- Download and install applications
- Manage application versions and updates
Development Collaboration
Delegated Development
- Use Delegated Development to manage source code and code review
- Understand instance hierarchies
Source Control
Git Integration
- Use the ServiceNow Git integration to manage source code
- Implement version control best practices
How do I earn this certification?
Passing CAD earns the ServiceNow Certified Application Developer certification. It sits in the Platform Development track.
Next Level Options
- CAS-PA - Certified Application Specialist - Performance Analytics
- CIS-APM - Certified Implementation Specialist - Application Portfolio Management
- CIS-ITSM - Certified Implementation Specialist - IT Service Management
- CIS-CSM - Certified Implementation Specialist - Customer Service Management
- CTA - Certified Technical Architect
Alternative Paths
- CIS-Discovery - Certified Implementation Specialist - DiscoveryComplementary skills for application dependency mapping
- CIS-SAM - Certified Implementation Specialist - Software Asset ManagementAsset management and licensing automation
- CIS-VR - Certified Implementation Specialist - Vulnerability ResponseSecurity-focused development skills
- CIS-HR - Certified Implementation Specialist - Human ResourcesHR application development specialization
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for CAD is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
Current Status
- ACTIVE
- Last content update: 2024-10-01
Updates
- ServiceNow Studio Xanadu New IDE features and AI assistance likely in next exam update • Release date: 2024-10-01
- Flow Designer Enhanced Debugging Debugging flows now testable topic • Release date: 2024-10-01
- Next Experience UI UI Builder Integration Modern UI development becoming exam focus • Release date: 2024-07-01
Who should take this exam?
This exam is typically taken by ServiceNow Developers and Application Developers.
Scripting in ServiceNow Fundamentals (Training)
Application Development Fundamentals (Training)
- ServiceNow Certified System Administrator (CSA) certification
- 6+ months hands-on ServiceNow development experience
- Basic JavaScript knowledge
- Understanding of web technologies (HTML, CSS, REST APIs)