ServiceNow Certified Technical Architect

CTA

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Question Types
Multiple choiceFill in the blankDiagramsCase studies

What's Included

255
Practice Questions
1
Exam Versions
Languages
Translation Beta
Jan 1, 2020
Release Date
Dec 24, 2025Last Updated

Complete Exam Package

255 CTA practice questions with detailed explanations

Multiple Exam Modes

Study Mode, Timed Practice, and Flashcard Review

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Exam Details

Duration90 min
Passing ScoreNot publicly disclosed
LevelExpert
TestingPearson VUE Test Centers
Valid ForAnnual maintenance required
Release DateJan 1, 2020
Exam Cost$7000

What topics are on the CTA exam?

1

CMDB and CSDM 15%

1.1
Configuration Management Database (CMDB) Health and Governance
2 subtopics
1.1.1CMDB Data Quality and Trustworthiness
1.1.2Common Service Data Model (CSDM)
Learning Objectives
  • Design and implement CMDB strategies that maintain data health and trustworthiness
  • Apply CSDM frameworks to align IT infrastructure with business services
  • Evaluate automated population methods for CMDB data integrity
Domain Hands-on Skills
Configuring automated CMDB populationImplementing CSDM data modelsPerforming CMDB health assessments
Common Mistakes to Avoid
  • Relying on manual data entry for CMDB maintenance
  • Not establishing data ownership and accountability
  • Poor CI relationship modeling
2

Technical Governance 6%

3

Testing Leading Practices 15%

4

Go-Live Preparation 6%

5

Security Architecture 15%

6

Data Strategies 11%

7

Current and To-Be Architecture 9%

8

Platform Data and Integrations 15%

9

Release and Instance Strategy 8%

How do I earn the ServiceNow Certified Technical Architect certification?

Official Pathway Guidance

Track: Architecture Excellence

Prerequisites

Current Level

Alternative Paths

Career Progression

Entry Point

  • 3+ years ServiceNow implementation experience with CSA, CAD, and 2x CIS certifications

Current Level

  • Expert Technical Architect - Translates business/technical requirements into architectural solutions

Next Steps

  • Certified Master Architect (CMA) - Strategic leadership and executive communication
  • Specialized CIS certifications in additional domains
  • ServiceNow Partner Program participation

Complementary Skills

0

Enterprise architecture frameworks (TOGAF, Zachman)

1

ITIL service management

2

Agile/Scrum methodologies

3

Cloud architecture (AWS, Azure, GCP)

4

Integration patterns and ESB

5

Security and compliance frameworks

6

Data modeling and governance

7

Technical leadership and presentation skills

Certification Maintenance

  • Recertification Options:
    Complete annual CTA Maintenance Exam (delta exam)Pay annual Certification Maintenance Program (CMP) feeMaintain all prerequisite certifications (CSA, CAD, 2x CIS) in current status

How do I study for the CTA Exam?

Practice the ServiceNow Certified Technical Architect with our Exam Simulator

Free practice questions, exam guides, and real exam‑style explanations in our Planet Cert simulator.

Official Training

Certified Technical Architect Program3-month cohort-based expert programhttps://learning.servicenow.comPrerequisite certification

Official Documentation

ServiceNow Product DocumentationServiceNow Now CreateCredentialing Program GuideCTA Exam Blueprint

Hands-on Labs

Personal Developer Instance (PDI)Free practice environment

What's changed on this exam?

Status: ACTIVE

Upcoming Changes

All CTA applicants for 2026 cohorts must have completed ArchX

Technology Coverage

CMDB and CSDM
Security Architecture
Platform Data and Integrations
Testing Leading Practices
Data Strategies
Current and To-Be Architecture
Release and Instance Strategy
Technical Governance
Go-Live Preparation

Industry Trends

Who should take this exam?

Required Prerequisites

  • Certified System Administrator (CSA) - Current status
  • Certified Application Developer (CAD) - Current status
  • Any two Certified Implementation Specialist (CIS) disciplines - Current status
  • Architecture Excellence (ArchX) accreditation - Required starting 2026 cohorts

Recommended Experience

  • At least 3 years of ServiceNow implementation experience
  • Experience translating business requirements into ServiceNow platform capabilities
  • 5-6 years hands-on ServiceNow platform experience across multiple modules

Experience Level: Expert

How do I register & what's the exam fee?

Exam Cost$7000 USD
Testing CentersPearson VUE Test Centers, Pearson VUE OnVUE (Online Proctoring)
Online ProctoringAvailable

How long is the certification valid?

Valid ForAnnual maintenance required
Recertification
  • Complete annual CTA Maintenance Exam (delta exam)
  • Pay annual Certification Maintenance Program (CMP) fee
  • Maintain all prerequisite certifications in current status

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