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CIS-DF Exam Topics and Domains
CIS-DF is organized into 5 weighted domains. Expect to work with CMDB Health Dashboard, Service Mapping, CSDM, CI Class Manager, and more.
Configuration
CI Class Manager
Identify how and when to use CI Class Manager for managing CMDB tables, class attributes, and hierarchy
Identification and Reconciliation Engine (IRE)
Identify when and how to use IRE for managing CI data from multiple sources
CMDB 360 and Multi-Source CMDB
Identify when and how to configure CMDB 360/multisource CMDB for comprehensive CI visibility
Ingest
CI Relationships
Identify how relationships are auto or manually populated in the CMDB
CMDB Automation
Identify the automation opportunities available to automate CMDB integration and maintenance
Data Ingestion Methods
- Identify which data ingestion method to use based on scenarios
- Identify how to minimize technical debt and ensure upgradeability
- Identify how to populate and maintain non-discoverable CIs or attributes
- Identify how to track security and regulatory compliance identifiers
- Identify how Asset and CI align and synchronize
Govern
CMDB Health Metrics
Identify the characteristics of the six metrics that make up the CMDB health score
Data Manager
- Identify the purpose and requirements of Data Manager
- Identify the policy feature in Data Manager that should be used to accomplish scenario goals
CMDB Governance
- Identify the goals of good CMDB governance
- Identify what is needed to govern the CMDB
- Identify the key roles involved in implementing and managing a CMDB
CMDB Health Dashboards
- Identify how to configure and gain value from CMDB Health Dashboards to support KPIs and CSFs
- Identify how to validate data quality and compliance in CMDB Health Dashboard
- Identify how to improve data quality using the CMDB Data Foundation Dashboard
Duplicate CI Management
- Identify how or why duplication records are created and how to remediate them
- Identify when and how to remediate duplicate records using the deduplication wizard
CMDB Operationalization
Identify how to operationalize the CMDB and integrate it with ServiceNow processes
CMDB Workspace
Identify when or why to use the CMDB workspace or what features are available
Principal Classes and CI Lifecycle
- Identify how to define principal classes for health score calculation
- Identify how to manage life cycle CI attributes between CIs
Insight
CMDB Business Value
Identify the business value of CMDB for organizations
Natural Language Query
Identify how to use Natural Language Query for CMDB searches
Custom Reporting with CMDB 360
- Identify how to build custom reports using CMDB 360 data and Saved Queries
- Identify how to build out complex relationships within a query and get a full set of results
Dependency Visualization
Identify the components and usage of Unified Map or dependency view map
ServiceNow Products Leveraging CMDB
Identify the outcomes of using ServiceNow products leveraging CMDB data
CMDB Foundation Dashboards and Playbooks
- Identify the benefits of CMDB Foundation Dashboards
- Identify when to use the CMDB Foundation Dashboard Playbook or the benefits of using Playbook
CSDM Fundamentals
CSDM Stakeholder Alignment
Identify how to work with different stakeholders across industries to correctly map CIs with the correct CSDM domain
CSDM Implementation Approach
Identify the approach to abide by CSDM principles and best practices
CSDM Benefits
Identify the benefits of implementing CSDM for organizations
How do I earn this certification?
Passing CIS-DF earns the Certified Implementation Specialist - Data Foundations (CMDB and CSDM) certification. It sits in the Data Foundations / CMDB & CSDM track.
- CIS-ITSM - Certified Implementation Specialist - IT Service Management
- CIS-CSM - Certified Implementation Specialist - Customer Service Management
- CIS-Discovery - Certified Implementation Specialist - Discovery
- CIS-SM - Certified Implementation Specialist - Service Mapping
- CIS-VR - Certified Implementation Specialist - Vulnerability Response
- CIS-HAM - Certified Implementation Specialist - Hardware Asset Management
- CIS-SAM - Certified Implementation Specialist - Software Asset Management
- CIS-ITOM - Certified Implementation Specialist - IT Operations Management
- CAD - Certified Application DeveloperPlatform development skills complementary to CMDB administration
- CIS-Discovery - Certified Implementation Specialist - DiscoveryDiscovery is primary method for populating CMDB data
- CIS-SM - Certified Implementation Specialist - Service MappingService Mapping builds on CMDB to create service topology
- CIS-HAM - Certified Implementation Specialist - Hardware Asset ManagementHAM integrates closely with CMDB for asset-to-CI relationships
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for CIS-DF is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
- ACTIVE
- Last content update: 2025-11-01
- Announcement date: 2025-11-01
- CMDB Workspace Latest Enhanced workspace features now tested in exam, including new navigation and visualization capabilities • Release date: 2025
- CSDM Framework CSDM 5.0 CSDM 5.0 updates reflected in exam, including new Ideation & Strategy domain • Release date: 2025
- Data Manager Enhanced Updated Data Manager policies and features included in exam coverage • Release date: 2025
- Natural Language Query (NLQ) Latest Enhanced NLQ capabilities for CMDB searches tested in Insight domain • Release date: 2025
Who should take this exam?
- 2+ years of experience with the CMDB
- Foundational knowledge of the CSDM model
- Experience populating data in the CMDB
- Remediation of compliance audit failures
- Managing duplicate CIs
- Addressing CI lifecycle processes (retiring or archiving stale CIs)
- Familiarity with ServiceNow products that use CMDB
- Familiarity with multi-source/CMDB 360