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Exam Information
Official specifications published by ServiceNow
Exam Format
90 min
45
70%
Specialist
Registration
$450 USD
Pearson VUE or online proctoring
English
14-day waiting period between attempts
Validity
2 years
Pass the current version of the CIS-VR exam; Pass the CIS-VR Delta exam (when available); Complete continuing education requirements
CIS-VR Exam Topics and Domains
CIS-VR is organized into 5 weighted domains. Expect to work with IntegrationHub, Performance Analytics, Risk Calculator, VR Workspace, and more.
1
Vulnerability Response Applications and Modules
25%
ServiceNow Security Operations Overview
Security Operations ArchitectureVulnerability Response Core Concepts
- Understand the ServiceNow Security Operations suite components
- Identify the role of Vulnerability Response in the security ecosystem
- Explain the vulnerability management lifecycle
Application and Container Vulnerability Response
Application Vulnerability Response (AVR)Container Vulnerability Response (CVR)
- Configure Application Vulnerability Response
- Implement Container Vulnerability Response
- Differentiate between AVR and CVR use cases
2
Getting Data into Vulnerability Response
25%
Vulnerability Data Sources and Integration
Scanner Integration SetupVulnerable Items and CI Matching
- Configure vulnerability scanner integrations
- Understand the CI matching process
- Troubleshoot data import issues
CMDB Integration and Asset Management
CMDB Relationship ManagementCloud Resource Integration
- Configure CMDB for vulnerability response
- Implement CI lookup rules
- Manage cloud resource vulnerabilities
3
Tools to Manage Vulnerability Response
23%
Vulnerability Workspaces and Management
Vulnerability WorkspacesVulnerability Grouping
- Configure vulnerability workspaces
- Create and manage vulnerability groups
- Implement bulk remediation workflows
Rules and Automation Configuration
Classification and Assignment RulesRemediation Rules and TargetsRisk Calculators
- Create classification and assignment rules
- Configure remediation task automation
- Implement custom risk scoring
4
Automating Vulnerability Response
20%
Exception and False Positive Management
Vulnerability ExceptionsFalse Positive Handling
- Configure exception management workflows
- Implement false positive handling
- Create suppression rules
Workflow Automation and Integration
Workflow Process AutomationChange Management IntegrationThird-party Tool Integration
- Create automated remediation workflows
- Integrate with Change Management
- Configure third-party integrations
5
Vulnerability Response Dashboards and Reports
7%
Dashboards and Visualization
Dashboard ConfigurationExecutive Reporting
- Create vulnerability dashboards
- Configure executive reporting
- Implement KPI tracking
Performance Analytics and Metrics
Vulnerability MetricsCompliance Reporting
- Configure performance analytics
- Create compliance reports
- Track remediation metrics
How do I earn this certification?
Passing CIS-VR earns the ServiceNow Certified Implementation Specialist - Vulnerability Response certification. It sits in the Security Operations track.
Current Level Exams
Next Level Options
- CAD - Certified Application Developer
- CTA - Certified Technical ArchitectRequires multiple CIS certifications
- CMS - Certified Master Specialist By invitation only
Alternative Paths
- CIS-ITSM - IT Service ManagementFoundation for Change Management integration
- CIS-Discovery - DiscoveryEnhanced CMDB and CI matching skills
- CIS-SAM - Software Asset ManagementSoftware vulnerability management
- CIS-CSM - Customer Service ManagementSecurity service delivery
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
Use the official PlanetCert Practice Test alongside the study plan below to prepare efficiently for CIS-VR.
What's changed on this exam?
Current Status
- ACTIVE
- Last content update: 2024-03-01
- Announcement date: 2024-01-15
Updates
- Container Vulnerability Response Vancouver New exam questions on container security • Release date: 2024-03-01
- Software Bill of Materials (SBOM) Vancouver Supply chain security questions added • Release date: 2024-03-01
- Unified VR Dashboard Vancouver Dashboard configuration questions updated • Release date: 2024-03-01
- JIRA Integration Vancouver DevSecOps workflow questions • Release date: 2024-03-01
Who should take this exam?
This exam is typically taken by ServiceNow Implementation Specialists and Security Operations Engineers.
Certification: ServiceNow Certified System Administrator (CSA); Exam Code: CSA; Mandatory: Yes
- 6+ months hands-on experience with ServiceNow platform
- Experience with vulnerability management tools and processes
- Understanding of ITIL v4 framework
- Basic knowledge of security operations and incident response
- Familiarity with enterprise CMDB concepts