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Exam Information
Official specifications published by ServiceNow
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CIS-SPM Exam Topics and Domains
CIS-SPM is organized into 9 weighted domains. Expect to work with Project Workspace, Rate Management, Schedule Management, State Management, and more.
SPM Implementation Overview
SPM Implementation Preparation
- Understand SPM implementation preparation requirements
- Identify key stakeholders and implementation scope
General Configurations
- Configure SPM general settings
- Set up system properties
Now Create Methodology
Apply Now Create methodology for SPM implementation
SPM Financials
Properties and Tables
Configure financial properties and understand table structure
Project Workspace Financials
Manage project financials within Project Workspace
Cost and Rate Types
- Configure and manage cost types
- Set up and apply rate types
Expense Lines
Configure and manage expense lines
Rate Model
Configure and apply rate models
Resource Management
Personas, Properties, and Roles
Configure resource personas, properties, and roles
Resource Management Workspace
Navigate and utilize Resource Management Workspace
Resource Assignments
Manage resource assignments and allocations
Planning Attributes
Configure and apply planning attributes
Project Workspace
Manage resources within Project Workspace
Capacity Planning
Perform capacity planning and optimization
Schedules
Configure and manage schedules
Idea and Demand
Roles and Tables
Configure roles and tables for idea and demand management
Idea Portal
Configure and manage Idea Portal
States
Configure and manage states for ideas and demands
Innovation Management Integration
Configure Innovation Management integration with Universal Request
Idea and Demand Conversion
Configure idea to demand conversion processes
Demand Form
Configure demand forms and fields
Demand Workbench
Utilize Demand Workbench for demand management
Defining Stakeholders
Define and manage stakeholders
Assessments
Configure and manage assessments
Project Management
Properties, Roles, and Tables
Configure project properties, roles, and tables
Project Workspace
Navigate and utilize Project Workspace effectively
States
Configure project states and workflows
Subprojects
Create and manage subprojects
Tasks
Create and manage project tasks
Relationships
Configure task relationships and dependencies
Project Templates
Create and apply project templates
Importing Projects
Import projects from external systems
RIDAC
Manage RIDAC items (Risks, Issues, Decisions, Actions, Changes)
Baselines
Create and manage project baselines
Status Reports
Configure and generate status reports
Schedules
Create and manage project schedules
Multicurrency
Configure multicurrency support
Diagnostics
Run and interpret project diagnostics
Timecard Management
Plugins, Roles, and Tables
Configure timecard plugins, roles, and tables
Categories
Configure time categories
Policies
Configure timecard policies
Rate Types
Configure rate types for timecards
Portfolio Planning Workspace
Plugins, Roles, Tables, and Properties
Configure Portfolio Planning Workspace components
Portfolio Planning Workspace
Navigate and utilize Portfolio Planning Workspace
Lenses
Configure and apply lenses
Planning Items
Configure planning items
Display Limits
Configure display limits for performance
Integrating Portfolio Planning with PPM
Integrate Portfolio Planning with PPM
Scenario Planning
Create and manage planning scenarios
SPM Platform Analytics & Dashboards
Platform Analytics
Configure Platform Analytics for SPM
Dashboards
Create and configure dashboards
SPM Better Together
ServiceNow Application Integrations
- Configure integrations with other ServiceNow applications
- Understand cross-application capabilities
How do I earn this certification?
Passing CIS-SPM earns the ServiceNow Certified Implementation Specialist - SPM certification. It sits in the Strategic Portfolio Management track.
- CAD - Certified Application DeveloperDevelop custom SPM applications
- CTA - Certified Technical ArchitectDesign enterprise SPM solutions
- CMA - Certified Master ArchitectUltimate ServiceNow architecture expertise
- CIS-ITSM - IT Service ManagementIntegrate SPM with IT service delivery
- CIS-HR - Human ResourcesConnect SPM with HR for resource management
- CIS-CSM - Customer Service ManagementExtend SPM to customer project delivery
- CIS-FSO - Field Service Operations Apply SPM to field service projects
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for CIS-SPM is by using the PlanetCert Simulator to practice questions and review detailed explanations.
Who should take this exam?
This exam is typically taken by ServiceNow Implementation Consultants and ServiceNow System Administrators.
- 2+ years of experience with ServiceNow platform
- Experience with project and portfolio management
- Understanding of financial management concepts
- Knowledge of resource management and capacity planning
- Familiarity with demand management processes
- Experience with agile and waterfall methodologies