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CERTIFIED-ADVANCED-ADMINISTRATOR Exam Topics and Domains
CERTIFIED-ADVANCED-ADMINISTRATOR is organized into 10 weighted domains.
Security and Access
Record and Field Data Access
Given a scenario, determine the implications to record and field data access
Territory Management
Describe the capabilities of territory management and the implications to the sharing model
User Management and Administration
Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration
Extending Custom Objects and Applications
Object Relationships
Describe the appropriate use of relationship types when building custom objects
Auditing and Monitoring
Debug Logs
Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity
Setup Audit Trail
Use setup audit trail to monitor configuration changes
Sales Cloud Applications
Product and Price Management
Explain how to customize and maintain products, price books, schedules, and quotes
Forecasting
Describe the capabilities of forecasting (categories, hierarchy, quotas)
Service Cloud Applications
Salesforce Knowledge
Explain how to create and maintain Salesforce Knowledge (Article Record Types, data categories)
Entitlements
Explain how to create and maintain service entitlements and entitlement processes
Service Cloud Interaction Features
Describe the features of Salesforce which enable interaction between support agents and customers
Data Management
Data Quality
Explain the tools and best practices for improving and enriching data quality
Content Management
Salesforce Content
Explain how to set up and maintain Salesforce Content
Change Management
Metadata Migration
- Describe the options available to move metadata between environments
- Describe the capabilities and best practices for using change sets to move metadata between environments
Analytics, Reports and Dashboards
Advanced Reporting
Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements
Advanced Dashboards
Use dynamic dashboards and dashboard filters to enhance dashboards
Process Automation
Troubleshooting Automation
Given a scenario, troubleshoot an approved process
Complex Automation Solutions
Given a complex scenario, determine the solution using a combination of automation tools to solve a business problem
How do I earn this certification?
Passing CERTIFIED-ADVANCED-ADMINISTRATOR earns the Salesforce Certified Platform Administrator II certification. It sits in the Administrator track.
- Plat-Admn-202 - Salesforce Certified Platform App BuilderCombines administration knowledge with declarative development skills
- Sales-Admn-202 - Salesforce Certified CPQ AdministratorSpecializes in Configure, Price, Quote functionality for sales processes
- Mktg-Admn-201 - Salesforce Certified Marketing Cloud Administrator Extends administration skills to Marketing Cloud platform
- Plat-Dev-201 - Salesforce Certified Platform Developer IMoves from declarative administration to programmatic development with Apex and Visualforce
Practice with Precision
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How to study for this exam?
The most effective way to prepare for CERTIFIED-ADVANCED-ADMINISTRATOR is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
- ACTIVE
- Last content update: 2025-10-06
- Permission Set Groups Enhanced capabilities covered in maintenance modules
- Flow Orchestration Advanced automation capabilities relevant to process automation domain
- Dynamic Forms and Actions Page layout and field-level security considerations
- Einstein Analytics for Admins Expanding analytics capabilities beyond traditional reports and dashboards
Who should take this exam?
- Type: experience; Description: Significant hands-on experience as a Salesforce Administrator
- Type: experience; Description: Experience with Sales Cloud, Service Cloud, and Salesforce Chatter applications
- Type: experience; Description: Expert-level administration capabilities
- Type: training; Name: Administration Essentials for Experienced Admins; Course Code: ADM211
- Type: training; Name: Certification Preparation for Advanced Administrator; Course Code: CRT211
- Type: training; Name: Administer, Extend, and Automate Salesforce; Course Code: ADX211
What jobs can I get with this?
Related practice tests
- ADM-201Salesforce Certified Platform Administrator
- PLAT-101Salesforce Certified Platform Foundations
- ADM-211Administration Essentials for Experienced Admin
- AP-202B2B Commerce for Developers Accredited Professional
- Comm-Dev-101B2C Commerce Cloud Developer