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Exam Information
Official specifications published by Avaya
Exam Format
90 min
65-75
68%
Technical Associate
Registration
$0 USD
Avaya Learning Center or online proctoring
Validity
No expiration
ASTA credentials do not require retesting or recertification
ASTA-7230 Exam Topics and Domains
ASTA-7230 is organized into 6 weighted domains. Expect to work with AES, ASBCE, Avaya Breeze, Communication Manager, and more.
1
Avaya Presence Services with Avaya Breeze Configuration and Troubleshooting
20%
Avaya Presence Services Configuration
Presence Services Snap-in on Breeze PlatformAvaya Breeze Cluster Synchronization
- Configure function of Avaya Presence Service with Avaya Breeze
- Implement Presence Services Snap-in on Breeze Platform
- Manage cluster synchronization and administration
Troubleshooting Avaya Breeze and Presence Services
Log Capture and AnalysisSystem Status Verification
- Enable and capture logs to troubleshoot Avaya Breeze and Presence
- Use troubleshooting tools and techniques for Avaya Breeze and Presence Service
- Verify current system status and diagnose issues
2
Avaya Session Border Controller for Enterprise (ASBCE)
25%
ASBCE Configuration
SIP Trunking ConfigurationRemote Worker Feature Configuration
- Configure ASBCE for SIP Trunking
- Implement ASBCE Remote Worker Feature
- Set up remote worker configurations including 46xxsettings.txt file
ASBCE Troubleshooting
ASBCE Troubleshooting ToolsRemote Worker Troubleshooting
- Use troubleshooting tools and techniques on ASBCE
- Diagnose SIP trunking issues
- Troubleshoot remote worker connectivity and configuration problems
3
Application Enablement Services (AES)
15%
AES Configuration
Key AES Configuration StepsProtocol Communication with Communication Manager
- Configure key AES settings
- Implement protocol communication between AES and Communication Manager
- Set up CTI services and integrations
AES Troubleshooting
Verifying AES System StatusAES Troubleshooting Techniques
- Verify and troubleshoot current system status on AES
- Use AES troubleshooting tools effectively
- Diagnose AES connectivity and service issues
4
Avaya Aura Web Gateway and WebRTC
15%
Web Gateway and WebRTC Configuration
Avaya Aura Web Gateway (AAWG) ConfigurationWebRTC with Avaya Spaces Extension Testing
- Configure Avaya Aura Web Gateway (AAWG)
- Test WebRTC with Avaya Spaces Extension
- Implement Avaya Breeze with WebRTC Snap-in
WebRTC Troubleshooting
WebRTC Call IssuesAAWG Troubleshooting Tools
- Use tools to troubleshoot Avaya Aura Web Gateway (AAWG)
- Diagnose WebRTC Call issues
- Analyze WebRTC media and signaling flows
5
Additional Communication Applications
15%
Internet Friendly Gateway
Internet Friendly Gateway Configuration
- Configure key configuration steps for Internet Friendly Gateway
- Implement security configurations and considerations
Call Park and Page
Call Park and Page Configuration
- Configure Call Park and Page features
- Implement call park scenarios
Branch Survivability
Branch Survivability Configuration
- Configure Avaya Aura Branch Survivability
- Implement failover and recovery procedures
6
Contact Center Applications
10%
Avaya Aura Contact Centre (AACC) Agent Desktop
Agent Desktop Configuration and Support
- Configure Avaya Aura Contact Centre (AACC) Agent Desktop
- Support agent desktop functionality
- Troubleshoot agent desktop issues
How do I earn this certification?
Passing ASTA-7230 earns the Avaya Aura Communication Applications Technical Associate Support certification. It sits in the Communication Applications Support track.
Current Level Exams
- ASTA-7220 - Avaya Aura Core Components Technical Associate Support
- ASTA-3000 - Avaya IP Office Platform Technical Associate Support
- ASTA-7241 - Avaya Meetings Server Technical Associate Support
- ASTA-7492 - AXP On-Prem Technical Associate Support
- ASTA-3305 - Avaya Experience Portal with Proactive Outreach Manager Technical Associate Support
- ASTA-3308 - Avaya Workforce Engagement Technical Associate Support
- ASTA-7180 - Avaya Messaging Technical Associate Support
Next Level Options
APSS - Avaya Professional Services Specialist Advanced professional-level certification for experienced Avaya technicians
Alternative Paths
- ASTA-7120 - Avaya Aura Core Components Technical Associate ImplementComplementary implementation skills for Communication Applications
- ASTA-7720 - Avaya IP Office Platform Technical Associate ImplementAlternative product line for smaller deployments
- ASTA-7392 - AXP On-Prem Technical Associate Implement Contact center implementation specialization
Practice with Precision
The PlanetCert Simulator mirrors the real exam environment with authentic questions and timed pressure.
How to study for this exam?
The most effective way to prepare for ASTA-7230 is by using the PlanetCert Simulator to practice questions and review detailed explanations.
What's changed on this exam?
Current Status
- ACTIVE
- Last content update: 2025-03-03
- Announcement date: 2025-02-12
Updates
- Avaya Aura Communication Applications Current releases Exam covers current supported versions of Communication Applications • Release date: Ongoing
- ASTA Program 1.0 New credential program with updated testing and no expiration • Release date: 2025-03-03
Who should take this exam?
ASTA-7130 (Avaya Aura Communication Applications Technical Associate Implement)
Online Test 72301T
- Experience with Avaya Aura platform
- Understanding of VoIP and SIP protocols
- Familiarity with Avaya Communication Manager