ITIL 4 Foundation
ITILFND v4
Money Back Guarantee
98% Success Rate
Real Questions
2
The Four Dimensions of Service Management
3
The ITIL Service Value System
4
The ITIL Guiding Principles
5
The Service Value Chain
6
Continual Improvement
7
What topics are on the ITILFND-V4 exam?
How do I earn the ITIL 4 Foundation certification?
Official Pathway Guidance
Track: IT Service Management
Next Steps
- ITIL-CDSITIL 4 Specialist: Create, Deliver and Support
- ITIL-DSVITIL 4 Specialist: Drive Stakeholder Value
- ITIL-HVITITIL 4 Specialist: High Velocity IT
- ITIL-DPIITIL 4 Strategist: Direct, Plan and Improve
- ITIL-DITSITIL 4 Leader: Digital and IT Strategy
Current Level
Alternative Paths
- COBIT-FCOBIT Foundation
- DEVOPS-FDevOps Foundation
Career Progression
Entry Level
- Service Desk Analyst
- IT Support Specialist
- Junior IT Service Manager
Mid Level
- IT Service Manager
- Process Owner
- Service Level Manager
- Problem Manager
Senior Level
- IT Service Director
- Head of Service Management
- ITSM Practice Lead
- Chief Digital Officer
Certification Maintenance
- Recertification Options:Pass any higher-level ITIL examEarn 60 CPD points through PeopleCert PlusComplete ITIL 4 Practice modulesPass ITIL 4 Extension modules
How do I study for the ITILFND-V4 Exam?
Practice the ITIL 4 Foundation with our Exam Simulator
Free practice questions, exam guides, and real exam‑style explanations in our Planet Cert simulator.
Official Resources
Free Resources
ITIL 4 Foundation Introduction VideoAxelosITIL 4 Glossary of TermsAxelosITIL 4 Foundation Study GuideIT Process WikiWhat's changed on this exam?
Upcoming Changes
2025-Q1
LOW - No major syllabus changes expected
2025-Q2
MEDIUM - May influence future exam content
Technology Coverage
Cloud ServicesITIL 4 Cloud Integration
Increased focus on cloud service management in exam questions
Released: 2024-03-01DevOpsITIL 4 DevOps Integration
DevOps practices integrated into Service Value Chain questions
Released: 2024-04-15AgileITIL 4 Agile Service Management
Agile concepts incorporated into guiding principles
Released: 2024-02-01Industry Trends
- AI and automation becoming central to ITSM strategies
- Shift from process-centric to value-centric service management
- Integration of ITIL with other frameworks (DevOps, Agile, COBIT)
- Emphasis on customer experience and value co-creation
- Remote service delivery becoming permanent fixture
Who should take this exam?
Recommended Experience
- Basic understanding of IT services
- Some experience in IT service delivery
- Familiarity with business and IT terminology
Experience Level: Beginner
How do I register & what's the exam fee?
| Exam Cost | $669 USD |
| Testing Centers | Pearson VUE, PeopleCert Online |
| Online Proctoring | Available |
How long is the certification valid?
| Valid For | 3 years |
| Recertification |
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