Sales Cloud Consultant

CRT-251

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Question Types
Multiple choiceFill in the blankDiagramsCase studies

What's Included

218
Practice Questions
1
Exam Versions
2
Languages
Translation Beta
Jan 15, 2019
Release Date
Aug 11, 2025Last Updated

Complete Exam Package

218 CRT-251 practice questions with detailed explanations

Multiple Exam Modes

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Exam Details

Duration105 min
Passing Score68%
Languages English +1
LevelConsultant
TestingKryterion Webassessor
Valid For3 years from date of certification
Release DateJan 15, 2019
Exam Cost$200

What topics are on the CRT-251 exam?

1

Industry Knowledge 7%

1.1
Sales Metrics and KPIs
1 subtopics
1.1.1Understanding Sales Metrics
Learning Objectives
  • Explain the factors that influence sales metrics, KPIs and business challenges
1.2
Common Sales Processes
1 subtopics
1.2.1Sales Process Fundamentals
Learning Objectives
  • Explain common sales processes and key considerations
Domain Hands-on Skills
Identifying business challenges from requirementsTranslating business goals into technical solutions
Common Mistakes to Avoid
  • Not understanding the business context behind metrics
  • Overlooking industry-specific sales processes
2

Implementation Strategies 15%

3

Sales Cloud Solution Design 21%

4

Marketing and Leads 8%

5

Account and Contact Management 13%

6

Opportunity Management 13%

7

Sales Productivity 9%

8

Communities and Site Management 3%

9

Sales Cloud Analytics 5%

10

Integration and Data Management 6%

How do I earn the Sales Cloud Consultant certification?

Official Pathway Guidance

Track: Sales Cloud

Next Steps

  • CPQ-211Salesforce Certified CPQ Specialist
    Advanced Sales Cloud capability for Configure, Price, Quote
  • Highest level of Salesforce certification; requires multiple certifications including consultant-level
  • B2B-Commerce-DeveloperSalesforce Certified B2B Commerce Developer
    Advanced commerce capabilities for B2B sales

Career Progression

Entry Roles

  • Salesforce Administrator with Sales Cloud focus
  • Junior Salesforce Consultant
  • Business Analyst - Salesforce Sales Cloud

Mid Level Roles

  • Salesforce Sales Cloud Consultant
  • Senior Salesforce Consultant
  • Solution Architect - Sales Cloud
  • Sales Operations Manager
  • Salesforce Team Lead

Senior Roles

  • Senior Solution Architect
  • Technical Architect
  • Practice Lead - Sales Cloud
  • Director of Salesforce Solutions
  • Salesforce Consultant Manager

Complementary Skills

0

Project management

1

Business process analysis

2

Change management

3

Data migration and integration

4

Sales methodology knowledge (BANT, MEDDIC, etc.)

5

CRM best practices

6

Industry-specific sales processes

7

Stakeholder management

8

Requirements gathering

9

Training and documentation

Certification Maintenance

  • Recertification Options:
    Complete Salesforce release maintenance exams (3 per year: Winter, Spring, Summer)Earn 30 Trailhead points per release cycle through designated modulesMaintain active status by completing maintenance by due dates

How do I study for the CRT-251 Exam?

Practice the Sales Cloud Consultant with our Exam Simulator

Free practice questions, exam guides, and real exam‑style explanations in our Planet Cert simulator.

Official Resources

Hands-on Labs

Salesforce Developer EditionTrailhead Playground

Learn more about this exam

Focus on Force Sales Cloud Consultant Study GuideOnline Study GuideSalesforce Ben - Sales Cloud Certification GuideBlog Post / GuideSalesforce Trailblazer Community - Sales Cloud Consultant Study GroupCommunity ForumReddit r/salesforceCommunity ForumSalesforce Stack ExchangeQ&A Platform

What's changed on this exam?

Status: ACTIVE

Technology Coverage

Agentforce2.0

Expected to appear in future exam updates as adoption grows

Released: 2024-12-17
Einstein Trust LayerCurrent

Security and AI governance now critical for consultant knowledge

Released: 2024-10-01
Einstein Automated ContactsLegacy (Retiring)

Being replaced by Automatic Contact Creation

Released: Retiring February 2025
Collaborative ForecastsCurrent

Core exam topic with regular enhancements

Released: Ongoing updates
Enterprise Territory Management 2.02.0

Advanced topic frequently tested in exam scenarios

Released: Current

Industry Trends

Who should take this exam?

Required Prerequisites

  • Certification: Salesforce Certified Administrator; Exam Code: ADM-201; Description: Must hold active Administrator certification before attempting Sales Cloud Consultant

Recommended Experience

  • 2-5 years of experience as a senior business analyst
  • Experience with the full project lifecycle of Sales Cloud implementations
  • Hands-on experience implementing Sales Cloud solutions
  • Experience in a customer-facing consulting role
  • Deep knowledge of Salesforce product lines
  • Understanding of Internet technologies and cloud computing
  • Familiarity with software development life cycle

Experience Level: Intermediate To Advanced

How do I register & what's the exam fee?

Exam Cost$200 USD
Testing CentersKryterion Webassessor
Online ProctoringAvailable

How long is the certification valid?

Valid For3 years from date of certification
Recertification
  • Complete maintenance exams for each Salesforce release (3 per year)
  • Earn 30 Trailhead points per release cycle
  • Must complete maintenance by due dates to keep certification active

What jobs can I get with this?

Career Benefits

  • Demonstrates expertise in Sales Cloud consulting
  • Validates ability to design scalable sales solutions
  • Increases credibility with clients and employers
  • Required for many Salesforce partner roles
  • Leads to advanced certifications like Certified Technical Architect

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