Salesforce Certified Marketing Cloud Account Engagement Specialist

MC-201

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Question Types
Multiple choiceFill in the blankDiagramsCase studies

What's Included

217
Practice Questions
1
Exam Versions
1
Languages
Translation Beta
Mar 31, 2022
Release Date
Oct 25, 2025Last Updated

Complete Exam Package

217 MC-201 practice questions with detailed explanations

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Exam Details

Duration90 min
Passing Score72%
Languages English
LevelSpecialist
TestingKryterion Webassessor
Valid ForDoes not expire but requires maintenance
Release DateMar 31, 2022
Exam Cost$200

What topics are on the MC-201 exam?

1

Visitors and Prospects 8%

1.1
Visitor and Prospect Relationship
2 subtopics
1.1.1Understanding Visitors vs Prospects
1.1.2Prospect Lifecycle Management
Learning Objectives
  • Describe the relationship between visitors and prospects
  • Apply appropriate plan of action using Prospect Audits
Domain Hands-on Skills
Analyzing prospect audit dataTroubleshooting visitor tracking issuesUnderstanding cookie-based tracking
Common Mistakes to Avoid
  • Confusing when visitors convert to prospects
  • Not understanding cookie limitations
  • Misinterpreting prospect audit results
2

Administration 11%

3

Account Engagement Forms, Form Handlers and Landing Pages 20%

4

Lead Management 24%

5

Email Marketing 20%

6

Engagement Studio 17%

How do I earn the Salesforce Certified Marketing Cloud Account Engagement Specialist certification?

Official Pathway Guidance

Track: Marketing Cloud

Prerequisites

  • Optional

Next Steps

Career Progression

Entry Level

  • Marketing Coordinator
  • Marketing Operations Assistant
  • Junior Marketing Automation Specialist

Mid Level

  • Marketing Automation Specialist (with MC-201)
  • Marketing Operations Manager
  • B2B Marketing Manager

Senior Level

  • Marketing Cloud Consultant (with Consultant certification)
  • Marketing Automation Architect
  • Director of Marketing Operations

Certification Maintenance

  • Recertification Options:
    Complete maintenance modules on Trailhead for each Salesforce release (3x per year)Modules must be completed to maintain active certification statusFailure to complete maintenance may result in certification becoming inactive

How do I study for the MC-201 Exam?

Practice the Salesforce Certified Marketing Cloud Account Engagement Specialist with our Exam Simulator

Free practice questions, exam guides, and real exam‑style explanations in our Planet Cert simulator.

Official Resources

Community Resources

Salesforce Trailblazer Community

Video Resources

Video

What's changed on this exam?

Status: ACTIVE

Technology Coverage

Marketing Cloud Account Engagement Lightning App

Exam updated to reference Lightning interface and navigation instead of Classic

Released: 2019
Engagement History

New feature added to exam content covering prospect engagement tracking on Salesforce records

Released: 2019
B2B Marketing Analytics

Add-on product coverage included in exam (though customization not required)

Released: 2019
Account Engagement Einstein

Einstein features including Behavior Scoring and Lead Scoring added to exam topics

Released: 2019

Industry Trends

Who should take this exam?

Recommended Experience

  • 6-12 months hands-on experience with Marketing Cloud Account Engagement
  • Familiarity with B2B marketing automation concepts
  • Basic understanding of Salesforce CRM integration
  • Experience creating marketing workflows and email campaigns

Experience Level: Intermediate

How do I register & what's the exam fee?

Exam Cost$200 USD
Testing CentersKryterion Webassessor, Pearson VUE
Online ProctoringAvailable

How long is the certification valid?

Valid ForDoes not expire but requires maintenance

What jobs can I get with this?

Career Benefits

  • Validates expertise in B2B marketing automation
  • Demonstrates proficiency with Salesforce marketing tools
  • Increases credibility with employers and clients
  • Provides foundation for advanced Marketing Cloud certifications
  • Access to exclusive Salesforce Trailblazer community

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